IT Security Engineer

Encore; Coppell (TX); On-site; USD 78,000 - 101,000; Full time

Job summary

Encore is seeking an IT Security Engineer to protect our systems and data across global infrastructure. You will monitor threats, respond to incidents, and support the operation and improvement of security platforms.

You will work closely with systems, network, and application teams to strengthen our security posture. You will triage events, assist with tool deployments, and help ensure compliance with applicable policies and regulations.

Qualifications

• 3 years of general IT experience (help desk or desktop support).
• 3 years of incident response experience.
• Proficient with DNS security, EDR/Blue Team tactics and data loss prevention.
• Experience with security tooling including SIEM, email/security awareness, and cloud security.

Responsibilities

• Monitor security alerts, network traffic, and user activity to detect incidents.
• Lead incident handling, documentation, and post-incident reviews.
• Operate and tune security platforms (SIEM, EDR) and deploy new tools.
• Communicate risks and remediation steps to stakeholders and teams.

Skills

General IT experience

Incident response

DNS security

EDR

Phishing analysis

Email security

Data Loss Prevention

Cloud security

Identity protection

Security operations

Blue team concepts

Regulatory compliance knowledge

Education

Relevant security certifications

Tools

SIEM

EDR

IDS/IPS

Firewalls

Proxies

Job description

Position Overview

The Security Team is responsible for securing Encore’s infrastructure to ensure the confidentiality, integrity, and availability of systems and resources. The IT Security Engineer works to prevent, detect, and respond to security events while also supporting the operation, maintenance, and continuous improvement of Encore’s security platforms and controls. This role works closely with systems engineers, network engineers, application teams, and senior security engineers to maintain Encore’s global security posture. The IT Security Engineer monitors emerging threats, investigates security events, supports security tool deployments and enhancements, and coordinates with internal teams to reduce risk and improve resilience. This position reports to the Manager of Information Security.

Key Job Responsibilities

Security Monitoring and Detection

• Monitor security alerts, network traffic, and user risk/activity to identify and respond to potential security incidents.


• Monitor data flows and user activities to detect and help prevent potential data loss.


• Perform triage and initial investigation of security events and suspicious activity.


• Identify false positives, tune detections under guidance, and recommend improvements.

Security Incident Management

• Execute incident response activities according to documented playbooks and procedures.


• Document incidents, findings, root causes, and remediation actions.


• Investigate security events, categorize incidents, and elevate critical or complex issues as appropriate.


• Assist with root cause analysis and participate in post-incident reviews.


• Support containment, eradication, and recovery efforts during incidents.

Security Platform Operations

• Support the operation, monitoring, and health of security platforms including SIEM, EDR/MDR, email security, DNS security, identity protection, and DLP.


• Assist with SIEM onboarding, log parsing, tuning, and alert optimization.


• Assist with configuration, testing, and deployment of new security tools and capabilities.


• Participate in security platform upgrades, changes, and maintenance activities.


• Follow change management processes for security system updates and enhancements.


• Assist in troubleshooting security product issues and integration failures.

Reporting and Communication

• Generate clear and concise incident reports, findings, and analysis summaries.


• Communicate security risks, incidents, and recommended actions to stakeholders as appropriate.


• Collaborate with cross-functional teams to align security operations with organizational objectives.


• Create, maintain and improve documentation, runbooks, playbooks, and operational procedures.


• Perform other duties as assigned.

Job Qualifications

• 3 years of general IT experience (help desk or desktop support).


• 3 years of incident response experience.


• 3 years of experience with: DNS security, Endpoint Detection and Response, Phishing Analysis, Email Security, Data Loss Prevention, Security Awareness Training, Identity Protection, Cloud Security.


• Proficient in security operations, understanding of Blue Team and incident response tactics.


• Familiarity with security technologies and tools: including IDS/IPS, firewalls, proxies, SIEM, EDR.


• Outstanding communication and analytical skills.


• Understanding of regulatory compliance and risk management frameworks.


• Logical thinking ability to translate security requirements into precise plans to mitigate risk.


• Relevant security certifications.

Competency Group

• Deliver World Class Service


• Hospitality


• Ownership


• Do The Right Thing


• Demonstrates Self-Awareness


• Drive Results


• Ensures Accountability


• See The Big Picture


• Decision Quality
  
• Manages Complexity


• Value People


• Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on‑call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Salary Pay Range: $77,554.00 - $100,820.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.