IT Scientific Systems Specialist

RoslinCT US; Hopkinton (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

RoslinCT in Hopkinton, MA seeks an IT Scientific Systems Specialist to provide daily technology services for GMP laboratories and manufacturing, via on-premise and remote support. You will collaborate with cross-functional teams to meet project and operational goals, ensuring robust equipment lifecycle management.

The role requires a BS in IT/CS/Engineering, strong hardware/networking knowledge, problem-solving ability, and excellent communication.

Qualifications

• BS in Information Technology, Computer Science, or Engineering or related technical discipline.
• Good knowledge of PC hardware, networking and peripherals.
• Ability to use technical documentation and diagnostic tools to solve hardware/software problems.
• Demonstrated understanding of ITS project management processes, strategies, and methods.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and update equipment specifications and procedures as necessary.
• Coordinate with Vendors to establish requirements, manage installations and lifecycle deliverables.
• Execute validation protocols as required.
• Support equipment onboarding, setup, and administration throughout the lifecycle.
• Actively participate in cross-functional teams to accomplish project goals.
• Manage project deliverables to completion within scope, budget, and timeline.

Skills

PC hardware

Networking

Documentation

Analytical thinking

Time management

Communication

Project management

MS Office

Education

BS in Information Technology

BS in Computer Science

Engineering degree

Tools

LIMS

MES

CGMP docs tools

Job description

WHO WE ARE

RoslinCT is a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people’s lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science.

THE ROSLINCT WAY

Here at RoslinCT, our team can contribute to the development of revolutionary treatments. We live every day by our core values: Partner Focus, One Team, Personal Growth, Integrity, Innovation, and Trust and Respect. We put our employees at the forefront by providing a flexible and empowering work environment, an attractive benefits package, and an emphasis on work-life balance. Our people are the key to our success. At RoslinCT we focus on developing our corporate culture, people’s development, growth, and the ability to impact patients.

ACCELERATING YOUR FUTURE

The IT Scientific Systems Specialist is responsible for daily delivery of technology services and support to the organizations GMP laboratories, manufacturing, and stakeholders through on premise and remote services and technologies.

How You Will Make an Impact:

• Develop and update equipment and instrument specifications and procedures as necessary.
• Coordinated with Vendors to establish requirements, manage installations and configuration and lifecycle deliverables.
• Execute validation protocols as required.
• Support equipment and instrumentation onboarding, setup, and administration throughout the equipment lifecycle.
• Actively participate in cross-functional teams and collaborate across the organization to accomplish project and operational goals.
• Manage project deliverables to completion to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Develop comprehensive plans and coordinate various with managers and technical personnel during all project phases, from initial development through implementation.
• Design, update, and prepare test plans, protocols, and reports.
• Execute comprehensive CGMP documentation to support project and operational deliverables
• Communicate proactively with all involved personnel to identify problems, create solutions, and implement efficiency improvements.

What You Will Bring:

• Available to support operations on in Hopkinton MA with rotating on-call responsibilities as required.
• BS in Information Technology, Computer Science, Engineering or related technical discipline.
• Good knowledge of PC hardware, networking and associated peripherals.
• Ability to use technical documentation, diagnostic tools, and coordinate with equipment and software suppliers to solve hardware and software problems.
• Strong analytical thinking and problem-solving skills.
• Excellent time management and organizational skills.
• Excellent problem-solving skills.
• Excellent written and verbal communication skills.
• Strong sense of commitment and personal accountability.
• Demonstrated understanding of ITS project Management processes, strategies, and methods.
• A highly organized work style that ensures timely execution of tasks.
• A mindset that ensures accurate results.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Effective problem-solving capabilities.
• Strong oral and written communication skills.

Qualifications:

• Experience working in a high-level collaborative environment and cross functional teams.
• Experience with benchtop equipment and instrumentation, Manufacturing Execution Systems and Laboratory Information Management Systems preferred.
• Experience with these systems including; extracting data, reporting, creating queries, security configuration, hardware configuration, interfacing with process equipment and laboratory instrumentation, and troubleshooting is preferred.
• Experience working in a regulated environment, 21 CFR Part 11, GAMP, etc. strongly preferred.

Final compensation will be based on a variety of factors, including education, experience, technical expertise, specialized skill sets, market demand, internal equity, and business needs.

At RoslinCT, we offer more than just competitive pay. Our comprehensive Total Rewards package is designed to support your health, financial well‑being, and professional development throughout your career. Benefits include medical, dental, and vision insurance, educational assistance, a 401(k) program, and a variety of additional resources to help you thrive both personally and professionally.

OUR COMMITMENT

All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways.

RoslinCT is proud to be an equal opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.