IT Sales Support Specialist

Scorpion Therapeutics; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Scorpion Therapeutics is seeking a Sales Support Representative to generate new business and manage existing customer accounts within the IT solutions sector. The role emphasizes order processing, invoicing accuracy, problem resolution, and fostering relationships with internal teams and vendors.

Responsibilities include order follow-up, open order management, sourcing products at favorable prices, handling returns, and supporting quotes.

Qualifications

• Bachelor's degree preferred; 1+ years of sales or customer service experience.
• Strong knowledge of IT, computer networking, and Microsoft Office.
• Excellent communication and multitasking skills; team-oriented attitude.

Responsibilities

• Generate new business and manage existing customer accounts in the IT solutions sector.
• Process orders, follow up on orders, manage open orders, and ensure invoicing accuracy.
• Resolve problems, source products at favorable prices, handle returns and inquiries, and develop internal/vendor relationships.
• Assist with quotes and promote add-on sales like warranties and accessories.

Skills

Sales experience

Customer service

Communication skills

Multitasking

Education

Bachelor's degree preferred

Tools

Microsoft Office

IT networking basics

Job description

Scorpion Therapeutics is seeking a Sales Support Representative to generate new business and manage existing customer accounts within the IT solutions sector. The role emphasizes order processing, invoicing accuracy, problem resolution, and fostering relationships with internal teams and vendors.

Responsibilities include order follow-up, open order management, sourcing products at favorable prices, handling returns, and supporting quotes.