IT Project Manager // MSP

Motion Recruitment; Douglasville (GA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Motion Recruitment seeks an IT Project Manager to lead and coordinate infrastructure projects near Douglasville, focusing on phone systems, servers, and ongoing client IT needs. You will be the primary contact for clients, ensuring projects stay organized, on schedule, and clearly communicated at every step.

You will bridge clients, internal technical teams, and vendors, coordinating resources across multiple projects, maintaining timelines, and preserving strong client relationships through

Qualifications

• Strong organization and multitasking skills to lead several concurrent client projects
• Excellent client-facing communication to translate technical info for non-technical audiences
• Proven experience coordinating internal teams, vendors, and clients toward deadlines
• Working knowledge of servers, VoIP, networking to understand project scope
• Highly detail-oriented with strong documentation habits
• Calm, solutions-oriented approach to resolving delays or miscommunications
• Experience with ConnectWise or similar PSA/ticketing platforms is a plus
• Previous consulting, MSP, or customer-focused experience preferred

Responsabilités

• Serve as the main point of contact for clients throughout infrastructure projects
• Coordinate internal technical resources and external vendors to keep projects moving
• Manage timelines, task assignments, and priorities to stay on budget and in scope
• Build and maintain strong client relationships and anticipate needs
• Document project plans, decisions, and progress for clients and internal teams
• Utilize ConnectWise to track milestones, tasks, and open issues
• Identify risks or delays early and coordinate the right people to resolve them
• Bring understanding of servers and phone system deployments to project conversations

Connaissances

Organization

Client communication

Resource coordination

IT infrastructure basics

Documentation habits

Conflict resolution

ConnectWise familiarity

Consulting/MSP background

Outils

ConnectWise

Description du poste

A growing IT consulting company near Douglasville, PA is seeking an IT Project Manager to lead and coordinate infrastructure projects - including phone system deployments, server installations, and ongoing client IT needs. In this role, you will serve as the primary point of contact for clients throughout their infrastructure initiatives, keeping projects organized, on schedule, and communicated clearly at every step.

You will be responsible for managing multiple client-facing projects simultaneously, acting as the connective tissue between clients, internal technical teams, and outside vendors. This position requires excellent organizational skills, a natural ability to build trust with clients, and a comfort level with IT infrastructure concepts that lets you speak credibly with both technical staff and non-technical stakeholders. You should be comfortable with both planning and execution, and thrive in a fast-paced, relationship-driven environment.

Required Skills & Experience

• Strong organizational and multitasking skills, with the ability to lead several concurrent client projects without losing track of details
• Excellent client-facing communication skills; able to build rapport, manage expectations, and translate technical information for non-technical audiences
• Proven experience coordinating people and resources - internal teams, external vendors, and clients - toward a shared deadline
• Working knowledge of IT infrastructure fundamentals (servers, VoIP phone systems, networking) sufficient to understand project scope and speak knowledgeably with technical staff
• Highly detail-oriented, with strong documentation habits and follow-through
• A calm, solutions-oriented approach to resolving conflicts, delays, or miscommunications
• Experience with ConnectWise or a similar PSA/ticketing/project management platform is a plus
• Previous experience in a consulting, MSP, or customer-focused environment preferred

What You Will Be Doing

• Serving as the main point of contact for clients throughout infrastructure projects, ensuring clear expectations and consistent, proactive communication
• Coordinating internal technical resources and external vendors to keep projects moving smoothly
• Managing timelines, task assignments, and priorities so that projects stay organized, on budget, and within scope
• Building and maintaining strong client relationships, checking in regularly and anticipating needs before they become issues
• Documenting project plans, decisions, and progress in a clear, organized manner for both clients and internal teams
• Utilizing ConnectWise (or similar platforms) to track milestones, tasks, and open issues
• Identifying risks or delays early and coordinating the right people to resolve them quickly
• Bringing a general understanding of servers and phone system deployments to project conversations, without needing to be the one configuring the technology

The Offer

• Competitive salary based on experience
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off (PTO) and paid holidays
• 401k with matching options
• Opportunities for continued professional development and certifications

Additional Notes

• Applicants must be authorized to work in the US on a full-time basis

Posted By: Nick Direso