IT Project Manager IV

247Hire; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

247Hire in Chicago is seeking a Senior Program Manager to lead complex programs across application and infrastructure teams. This role requires excellent communication skills, the ability to manage multiple independent workstreams, and a solid understanding of technology delivery concepts.

The candidate must have at least 3 years of program management experience in enterprise environments and a strong preference for experience in the airline industry. This position will entail coordinating efforts among various teams while maintaining clarity and organization amid competing priorities.

Qualifications

• 3+ years as Senior Program Manager or Program Manager in enterprise environments.
• 5+ years in application development and technology delivery.
• Experience managing large, multi-workstream programs.
• Strong preference for airline industry experience.

Responsibilities

• Drive enterprise program leadership across cross-functional teams.
• Coordinate independent workstreams with clear delivery plans.
• Translate technical and business requirements effectively.
• Proactively identify, escalate, and mitigate delivery risks.

Skills

Program management

Risk management

Stakeholder engagement

Technology delivery

Adaptability

Job description

Job Description

• Enterprise Program Leadership: Independently drives complex programs across application and infrastructure teams, influencing without authority while holding teams accountable to commitments
• Multi-Workstream Integration: Proven ability to coordinate and chain together numerous independent workstreams, PMs, and vendors into a unified delivery plan with clear dependencies and milestones
• Business–Technology Translation: Fluent in both technical and business domains; can seamlessly pivot between architectural discussions and executive-level narratives, ensuring shared understanding and alignment
• Executive Presence & Communication: Confident communicator with strong executive presence; delivers concise, credible SteerCo updates and can push back constructively on unrealistic plans or unaddressed risks
• Proactive Risk & Issue Management: Actively identifies, escalates, and mitigates risks and dependencies early; ensures leadership is never surprised by delays, scope impacts, or delivery threats
• Delivery Judgment & Decision Ownership: Exercises strong judgment in day-to-day decision-making, clearly documenting decisions and distinguishing material issues from noise
• Adaptability in Enterprise Environments: Effective across mixed delivery models, legacy and modern tech stacks, and organizational complexity while maintaining delivery momentum
• Calm Under Pressure: Maintains clarity, organization, and forward progress amid ambiguity, competing priorities, and high-visibility scrutiny

Skills and Requirements

• 3+ years of Senior Program Manager or Program Manager experience leading large-scale, cross-functional technology initiatives in enterprise environments
• 5+ years overall experience in application development and technology delivery environments
• Strong preference for prior airline experience, particularly supporting application and infrastructure technology teams
• Demonstrated experience managing large, multi-workstream programs (15+ parallel workstreams) with multiple independent teams, PMs, and vendors
• Strong understanding of modern technology delivery concepts, including application platforms, infrastructure dependencies, integration patterns, DevOps principles, and standard SDLC methodologies
• Ability to read and challenge architecture and dependency models to surface delivery risk (solution design responsibility not required)
• Experience maintaining integrated delivery artifacts, including program plans, RAID logs, dependency tracking, and decision documentation
• Experience presenting to and engaging with VP and SVP-level stakeholders through SteerCos and executive forums