IT Project Manager II – Lead Global IT Initiatives (Arlington)

USO; Arlington (VA); On-site; USD 92,000 - 121,000; Full time

Job summary

The USO in Arlington, VA is seeking an IT Project Manager II to lead information systems projects and coordinate with internal customers to deliver IT solutions that meet business needs. This role requires analysis, documentation, and strong communication across diverse stakeholders.

The position emphasizes project lifecycle management, contracting, and user training, with an expectation to maintain credentialing and work in a secure, mission-driven environment.

Qualifications

• Bachelor’s Degree in Information Systems, Business Administration or related field.
• 5+ years work experience in a technology or organizational management role.
• PMI Project Management Professional (PMP) and Agile practitioner credentials preferred.
• Ability to analyze, interpret and communicate IT services, program metrics, and system life-cycle management.
• Ability to write and produce clear and understandable project scope statements, statements of work, RFI/RFPs, and other business documents.
• In-depth understanding of organizational processes, information requirements, and enterprise applications needs of a mid-sized, globally dispersed organization.
• Strong interpersonal, customer service and problem-solving skills; ability to translate technical concepts to a non-technical audience.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, background screening, and SOFA status.

Responsibilities

• Plan, execute and manage information systems projects of varying size and complexity.
• Coordinate with internal customers to identify requirements, scope, cost, resources, schedule and quality objectives related to current and prospective IT system solutions. Ensure projects meet customer needs.
• Evaluate information gathered from interviews, documents, requirements workshops, surveys, and analyses to identify, analyze, and prioritize business requirements.
• Develop, organize and maintain project lifecycle-related documentation including scope of work, functional specifications, requirement specifications, timelines and deliverables.
• Manage information technology contracting process including input on specification development, vendor analysis, contract review and administration.
• Develop and deploy customized courseware and training materials to assist end users with new system adoption; coordinate training sessions.
• Other duties as assigned.
• This is an in-person position located in Arlington, VA.

Education

Bachelor’s Degree in Information Systems, Business Administration or related field

Job description

The USO in Arlington, VA is seeking an IT Project Manager II to lead information systems projects and coordinate with internal customers to deliver IT solutions that meet business needs. This role requires analysis, documentation, and strong communication across diverse stakeholders.

The position emphasizes project lifecycle management, contracting, and user training, with an expectation to maintain credentialing and work in a secure, mission-driven environment.