IT Project Manager - Digital Account Management

Fidelity; Durham (NC); On-site; USD 95,000 - 125,000; Full time

Job summary

Fidelity is seeking an IT Project Manager to optimize delivery of high-value products and services for our clients. You will work with cross-functional teams to implement delivery practices, foster collaboration, and drive continuous improvement across programs.

The role emphasizes leadership, scalable project management, and data-driven decision making, with a transition to an onsite working model across regions.

Qualifications

• Bachelor's degree or equivalent experience.
• Progressive years of experience in a dedicated project management role.
• Deep expertise in multiple project management methodologies and scaling frameworks.
• Proven track record of successfully implementing scaled practices.
• Strong leadership skills and ability to influence.
• Advanced knowledge of agile software development practices.
• Experience with organizational change management.
• Expertise in metrics and data-driven decision-making.
• Proven change agent capable of enabling teams and individuals from across different functions, experiences and geographies to deliver as they work through new and unfamiliar situations
• Intellectually curious and insightful team leader who can brainstorm with the team to generate solutions addressing challenges and roadblocks to accelerating value delivery

Responsibilities

• Optimize the delivery of high value products and services to customers.
• Implement and improve delivery practices across teams.
• Foster collaboration and drive continuous improvement.
• Lead the daily operation to deliver efficient business and technology outcomes.
• Influence stakeholders and manage cross-functional priorities.
• Promote prioritized work items with Product and Engineering management.

Skills

Project management

Agile methodologies

Leadership

Change management

Data-driven decisions

Cross-functional

Problem solving

Influence

Communication

Education

Bachelor's degree or equivalent experience

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

As an IT Project Manager, you will play a crucial role in optimizing the delivery of high value products and services to our customers. You will work directly on teams to implement and improve delivery practices, foster collaboration, and drive continuous improvement.

The Expertise and Skills You Bring

• Bachelor's degree or equivalent experience.
• Progressive years of experience in a dedicated project management role.
• Deep expertise in multiple project management methodologies and scaling frameworks.
• Proven track record of successfully implementing scaled practices.
• Strong leadership skills and ability to influence.
• Advanced knowledge of agile software development practices.
• Experience with organizational change management.
• Expertise in metrics and data-driven decision-making.
• Excellent problem-solving and conflict-resolution skills at both team and organizational levels.
• You are a proven change agent capable of enabling teams and individuals from across different functions, experiences and geographies to deliver as they work through new and unfamiliar situations
• You are an intellectually curious and insightful team leader who can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery

The Team

We support cross-functional delivery teams focusing on end-to-end development, along with iterative deployment of an array of solutions for internal stakeholders and intermediary clients (i.e., Advisors, Trusts, Banks, Institutions, et al). Our talented team of IT Project Managers engage with all team members, partner closely with Product and Engineering management to promote prioritized work items, lead the daily operation to deliver optimal business and technology solutions to production. We demonstrate the leadership behaviors valued at Fidelity, we evolve and sustain an innovative culture that emphasizes efficiency, collaboration, quality, and speed to market to achieve prioritized business outcomes.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.