Digital Solutions Project Manager - Fidelity Workplace Consulting

Fidelity; Covington (KY); On-site; USD 85,000 - 120,000; Full time

Job summary

Fidelity Workplace Consulting Group seeks a Digital Solutions Project Manager to drive client websites from concept to reality, working directly with clients, technology teams, and business partners.

You will guide project lifecycles, define detailed requirements, and coordinate testing while balancing budgets, timelines, and capacity for multiple engagements in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent experience with minimum of 7 years of experience as a project manager delivering digital solutions (website development, digital communications, etc.)
• Experience using project management tools such as Microsoft Project, Microsoft SharePoint / Teams, JIRA, Confluence, etc.
• Experience developing and managing timelines and budgets across multiple business units
• Contracting and budgeting experience beneficial
• Effective problem-solving skills that can be applied to developing digital communications strategies and managing websites with a shifting technical landscape and client priorities
• Ability to balance multiple projects and coordinate with clients and business partners to develop and implement effective and creative digital solutions
• Ability to prioritize, lead and keep large internal/external meetings on track
• Ability to simplify and present technical, sophisticated concepts to non-technical business partners
• Shown expertise at implementing and managing processes to drive team efficiency and quality of execution
• Familiarity with online Content Management Systems (CMS) software/platforms (a plus)
• Experience with Equity (a plus)
• Experience/curiosity about the employer benefits industry, including retirement plans, health plans and work/life programs (a plus)

Responsibilities

• Own and maintain project plans across the lifecycle from conception through release.
• Lead team and client meetings to define detailed requirements and user experience.
• Review website functionality (QA) and coordinate internal and client testing.
• Manage technology requirements such as single sign-on and security scans.
• Partner with a team of Digital Solutions consultants on project execution and roadmap.
• Help manage team capacity, project roadmap, and financials.
• Engage in strategy discussions and contribute to standard project management methodologies.
• Blend Agile principles with client project management practices.

Skills

Project management

Communication

Budgeting

Multi-project coordination

Problem solving

Client collaboration

Leadership

Meetings management

Agile adaptation

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Project

Microsoft SharePoint

Teams

JIRA

Confluence

CMS platforms

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

Fidelity is well known for its outstanding investment management and benefits outsourcing services. We also offer extensive benefits consulting services consisting of design, financing, delivery, and communication of all employee benefit programs at the same high level of quality and expertise that you expect from Fidelity. We are redefining the consulting experience for our clients through our dedication to responsiveness, expertise, and accuracy.

The Role

Our Digital Solutions Project Managers serve an integral role in implementing and maintaining customized websites for our strategic and large clients with their strong communication, creative problem solving, and project management expertise that craft our client experience. In this role, you will help drive digital solutions from concept to reality working directly with our clients, technology teams, communicators, and business partners.

You will contribute at all stages of a project’s lifecycle from conception through release. This includes developing and maintaining project plans and leading team and client meetings to define detailed requirements, craft the site’s design and user experience, review website functionality (QA), coordinate internal and client testing, and manage technology requirements such as single sign on and security scans.

You will be aligned to a team of Digital Solutions consultants. You will partner with your team on executing custom client projects and new product development. You will also be integral in managing the team's overall capacity, project roadmap and financials.

In addition to the general responsibilities of project management, you will be encouraged to engage in strategy conversations, learn about compensation and benefit programs, and help build/maintain standard methodologies for effective project management across the Digital Solutions Team. Our project managers often need to blend Agile principles with the project management style and concepts practiced by our clients.

The Expertise and Skills You Bring

• Bachelor’s degree or equivalent experience with minimum of 7 years of experience as a project manager delivering digital solutions (website development, digital communications, etc.)
• Experience using project management tools such as Microsoft Project, Microsoft SharePoint / Teams, JIRA, Confluence, etc.
• Experience developing and managing timelines and budgets across multiple business units
• Contracting and budgeting experience beneficial
• Effective problem-solving skills that can be applied to developing digital communications strategies and managing websites with a shifting technical landscape and client priorities
• Ability to balance multiple projects and coordinate with clients and business partners to develop and implement effective and creative digital solutions
• Ability to prioritize, lead and keep large internal/external meetings on track
• Ability to simplify and present technical, sophisticated concepts to non-technical business partners
• Shown expertise at implementing and managing processes to drive team efficiency and quality of execution
• Familiarity with online Content Management Systems (CMS) software/platforms (a plus)
• Experience with Equity (a plus)
• Experience/curiosity about the employer benefits industry, including retirement plans, health plans and work/life programs (a plus)

The Team

The Fidelity Workplace Consulting Group is made up of over 600 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, offering a broad range of services that span benefits design, strategy, funding, communication, and delivery. Many of our team leaders bring experience from other leading consulting firms. While we primarily serve Fortune 1000 companies, we also work with Fidelity clients of all sizes ranging from Fortune 50 to tax-exempt market to Fortune 2000. For more information about Fidelity Workplace Consulting please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Consulting

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.