IT project Manager 3PL Platforms

Carrier Enterprise; Charlotte (NC); Presencial; USD 110.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance (Short-term and长)

EAP

Tuition Reimbursement & Professional |

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Company Paid Volunteer Time Off

Descripción de la vacante

Carrier Enterprise is seeking an IT Project Manager for 3PL platforms to lead ongoing development, onboarding, and integrations for the distribution ERP/WMS ecosystem.

You will coordinate Infor CSD/TWL, EDI, data mapping, and cross-functional teams while maintaining the roadmap and release calendar. Travel to US sites is required.

Formación

• Bachelor’s degree in information systems, computer science, supply chain, or equivalent experience.
• 7+ years of IT project or program management in distribution ERP/WMS/integration portfolios.
• Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.
• Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.

Responsabilidades

• Own intake, prioritization, impact assessment, budgeting, scheduling, testing, release management, and status reporting for platform changes.
• Lead enhancements and upgrades across Infor CSD, Infor TWL, EDI, shipping, tax, pricing, planning, PIM, CRM, reporting, and integrations.
• Lead the technical onboarding of new 3PL sites, including system configuration, integrations, data conversion, infrastructure readiness, and cutover.
• Maintain the roadmap, backlog, and release calendar.
• Coordinate production issue resolution, monitor integration health, and convert recurring incidents into permanent improvements.
• Plan integration, regression, and user acceptance testing; coordinate training and business communications for releases and new sites.
• Serve as the primary coordinator across CE teams, Watsco, 3PL partners, and technology vendors, keeping sponsors informed on scope, cost, schedule, risk, and decisions.

Conocimientos

Project management

Vendor management

Executive reporting

Cross-functional collaboration

Educación

Bachelor’s degree in information systems, computer science, supply chain, business, or equivalent experience

Herramientas

EDI

APIs

SFTP

Infor CSD

Infor TWL

CRM

Descripción del empleo

Charlotte, North Carolina, United States

Hiring for the following location(s):

4300 Golf Acres Drive, Charlotte , North Carolina 28208 , United States

Job Description

Carrier Enterprise has an exciting opportunity for a IT project Manager 3PL platforms

Company Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

The Technical IT Manager leads ongoing development and support of an existing 3PL platform and the technical onboarding of future 3PL sites. The role coordinates enhancements, integrations, releases, fixes, and cross-functional delivery across Infor Cloud Suite Distribution (CSD), Infor Total Warehouse Logistics (TWL), EDI, shipping, tax, pricing, planning, product data, CRM, reporting, and infrastructure.

Key Responsibilities

Own intake, prioritization, impact assessment, budgeting, scheduling, testing, change-management release, and status reporting for platform changes.

Lead enhancements and upgrades across Infor CSD, Infor TWL, EDI, shipping, tax, pricing, planning, PIM, CRM, reporting, and related integrations.

Lead the technical onboarding of new 3PL sites, including system configuration, integrations, data conversion, infrastructure readiness, and cutover.

Maintain the roadmap, backlog, release calendar.

Coordinate production issue resolution, monitor integration health, and convert recurring incidents into permanent improvements.

Plan integration, regression, and user acceptance testing; coordinate training and business communications for releases and new sites.

Serve as the primary coordinator across CE teams, Watsco, 3PL partners, and technology vendors, keeping sponsors informed on scope, cost, schedule, risk, and decisions.

Qualifications

Required

Bachelor’s degree in information systems, computer science, supply chain, business, or equivalent experience.

7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.

Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.

Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.

Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.

Travel to Company and 3PL locations in the US approximately six times per year.

Preferred

Experience with Infor CSD and TWL, or comparable distribution ERP and WMS platforms.

Equivalent hands‑on experience managing complex technical ERP and WMS programs will be considered equally.

Background in wholesale distribution, warehouse operations, or 3PL onboarding.

Familiarity with EDI, transportation, tax, pricing, CRM, PIM, planning, and data platforms.

PMP, PgMP, CSM, PMI-ACP, or similar certification.

Success Measures

Success is measured by disciplined delivery of platform improvements, reliable integrations, timely resolution of recurring issues, effective 3PL onboarding, clear sponsor reporting, and performance within approved budgets.

• Health Insurance
• Health Savings Account
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program
• Company Paid Volunteer Time Off

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants based on merit, qualifications, and competence. CE#123

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com .

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Qualifications

Required

Bachelor’s degree in information systems, computer science, supply chain, business, or equivalent experience.

7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.

Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.

Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.

Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.

Travel to Company and 3PL locations in the US approximately six times per year.

Status

Full-Time

Position Type

Company

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