IT Project Manager

Charles Schwab; Richfield Township (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off and sabbatical after 5+1

Tuition reimbursement

Health, dental, and vision insurance

Parental leave

Job summary

Charles Schwab is seeking a Senior IT Project Manager to lead enterprise‑level initiatives within Retail Web Technology. You will guide multi‑team efforts, align stakeholders, and drive complex projects from planning to delivery, ensuring strong governance and scalable results.

We value collaboration, strategic thinking, and the ability to translate complex information into clear actions for executives and teams alike.

Qualifications

• BA/BS degree or equivalent experience required.
• 8+ years of project management experience on large, cross‑functional programs.
• Experience with PM tools: MS Project, Jira, Confluence, SharePoint.
• Experience using AI tools to optimize PM capability.
• Strong leadership, negotiation and communications skills.
• Familiarity with Agile/Scrum methodologies.

Responsibilities

• Lead enterprise‑wide, cross‑functional strategic initiatives.
• Plan delivery of multi‑team initiatives and activities.
• Drive large, complex projects to completion and execute roadmaps.
• Manage interdependencies across many scrum teams and orgs.
• Liaise with stakeholders to align needs and expectations.
• Collaborate to broker decisions and trade‑offs.
• Forecast progress and communicate with executives and teams.
• Provide supervision to project teams for successful execution.
• Ensure quality and documentation for projects.
• Coordinate with Design/Development/QA/Operations/Governance.

Skills

Agile/Scrum

Cross-functional leadership

Stakeholder management

Team mobilization

Conflict resolution

Communication

Education

BA/BS Degree or equivalent

Tools

MS Project

Jira

Confluence

SharePoint

AI tools

Job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

The Retail Web Technology (RWT) organization leads the development and maintenance of Schwab's premier digital platform for retail clients - individual investors just like you. We also Support Retirement Plan Services (RPS) web platform.

Our team is seeking a talented and experienced Software Developer, who embraces being technical leader and has a real passion for using state of the art web technologies to build compelling interactive web applications. Our mission is to build robust solutions that achieve measurable value, which empower our clients, in a fun and engaging environment.

In RWT, we work hard every day to improve the experience for our clients, using cutting-edge technology and creative solutions to hard problems.

What you’ll do

As a Sr IT Project Manager, you will be responsible for establishing and leading enterprise‑wide, cross‑functional strategic initiatives within the Retail and Retirement web technology area. Leading a variety of project types, including the delivery of technology solutions, large‑scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments that will support the retail and retirement technology teams to deliver exceptional web experience to customers. As Schwab transitions to a scaled agile model, this role requires a blend of traditional project management expertise and scaled agile methodology experience, partnering closely with business, technology, and risk stakeholders to deliver outcomes that enhance customer experience and help technology teams to build compelling interactive web applications.

Key Responsibilities

• Lead and coordinate new initiatives to support the technical and business strategy of the organization
• Plan the delivery of the multi-team initiatives and activities
• Drive large, complex projects to completion and execute roadmaps, while championing business and technical goals
• Manage interdependencies across a high number of scrum teams and organizations
• Liaise with a diverse set of stakeholders to ensure needs and expectations are met
• Work across specialized business and technical partners to broker decisions and negotiate trade-offs
• Translate complex information into clear, actionable insights for business partners
• Communicate effectively at an executive and team level
• Mediate and resolve conflicts, maintain a strategic focus when making decisions
• Demonstrate sound judgment regarding decisions and escalations with complete information
• Provide supervision and direction to project teams to ensure successful execution
• Ensure quality and evidence of project documentation
• Understanding of Agile processes, team velocity and the ability to forecast progress accordingly
• Collaborate across Design, Development, QA, Operations, and Governance teams to help remove roadblocks
• Coordinate with external vendors and internal technical and legal teams to manage relationships and contractual agreements

What you have

To ensure that we have fulfilled our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.

Required Qualifications

• BA/BS Degree or equivalent experience
• Current working experience with Schwab systems and processes
• 8+ years of project management experience, managing multiple large, complex and cross functional projects, with emphasis on product development, systems, and technical environments
• 5+ years of experience with project management tools and artifacts, including MS Project, Jira, Confluence, SharePoint, project budgets, change requests, status reports, etc.
• Experience using AI tools to optimize your project management capability.
• Demonstrated ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace
• Proven experience with and understanding of various software development methodologies, including Agile/Scrum
• Proven ability to quickly build relationships and earn the trust of sponsors and key stakeholders
• Demonstrated, applied experience establishing and delivering complex projects

Preferred Qualifications

• Financial industry experience
• Experience in a scaled agile environment
• PMP or PMI-ACP certification

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance