IT Project Management Director, Retail Leadership

Helzberg Diamonds; Kansas City (MO); On-site; USD 140,000 - 200,000; Full time

Job summary

Helzberg Diamonds is seeking a strategic IT Director of Project Management to lead a team of analysts and project managers in delivering technology initiatives across the organization. You will partner with business leaders to define requirements, prioritize work, and ensure programs align with company goals.

In this fast-paced retail environment, you will drive lifecycle governance, balance budgets, and promote best-practice delivery across Agile, Waterfall, and hybrid methodologies.

Qualifications

• Bachelor’s degree in IT, Business, or related field; master’s degree preferred.
• 8+ years of experience in project management, business analysis, or IT delivery.
• 3+ years of leadership experience managing project managers, analysts, or similar teams.
• Experience supporting retail, multi-site, or distributed business operations.
• Strong knowledge of project management methodologies, including Agile, Waterfall, and hybrid approaches.
• Proven ability to lead cross-functional initiatives and communicate effectively with senior stakeholders.
• Experience with portfolio management, resource planning, and project governance.
• PMP, PMI-ACP, or similar certification preferred.

Responsibilities

• Lead, mentor, and develop a team of business analysts and project managers, fostering a high-performance, collaborative environment.
• Serve as the primary liaison between IT and business partners to understand needs, define requirements, and align project outcomes with strategic objectives.
• Oversee the full project lifecycle, including planning, execution, risk management, and delivery, ensuring projects are completed on time and within scope and budget.
• Establish and maintain project management standards, methodologies, and governance processes (Agile, Waterfall, or hybrid as appropriate).
• Ensure clear communication of project status, risks, and outcomes to executive leadership and stakeholders.
• Promote best practices in business analysis, including requirements gathering, process mapping, and solution validation.
• Identify opportunities for process improvement and operational efficiency within project delivery and business engagement.
• Manage vendor relationships and third-party service providers as needed.
• Oversee resource planning, budgeting, and performance metrics for the project management function.

Skills

Leadership

Stakeholder management

Strategic planning

Risk management

Executive communication

Retail operations awareness

Education

Bachelor’s degree in IT/Business or related field

Master’s degree preferred

PMP/PMI-ACP or similar certification preferred

Job description

Helzberg Diamonds is seeking a strategic IT Director of Project Management to lead a team of analysts and project managers in delivering technology initiatives across the organization. You will partner with business leaders to define requirements, prioritize work, and ensure programs align with company goals.

In this fast-paced retail environment, you will drive lifecycle governance, balance budgets, and promote best-practice delivery across Agile, Waterfall, and hybrid methodologies.