IT Project Lead: Installation & Planning Ops

NYC Department of Social Services

New York (NY)

On-site

USD 75,000 - 127,000

Full time

4 days ago
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Job summary

NYC Department of Social Services (DSS) is seeking an IT Project Specialist to function as Installation and Planning Operations Lead. You will oversee the WMS Installations Team, manage enterprise infrastructure deployments citywide, and coordinate relocations and site buildouts.

Strong leadership and ITSM experience are essential. Responsibilities include DNS administration, server health monitoring, and collaboration with vendors and internal teams to ensure seamless technology rollouts across

Qualifications

  • Degree in computer science or related field and four years of full-time experience in the area(s) required.
  • Equivalent education/experience as described in the job posting.
  • Experience coordinating infrastructure installations and enterprise technology rollouts.

Responsibilities

  • Coordinate and oversee daily activities of the WMS Installations Team.
  • Provide leadership and oversight for enterprise infrastructure installations and workstation deployments.
  • Coordinate agency-wide infrastructure planning related to relocations and site buildouts.
  • Manage DNS infrastructure and DNS records, ensuring authentication and printing services operate smoothly.

Skills

IT infrastructure
Project coordination
Leadership
ITSM / ServiceNow

Education

Bachelor's degree in computer science or related field
Associate degree in computer science or related field

Tools

ServiceNow
NYS-ITSM

Job description

NYC Department of Social Services (DSS) is seeking an IT Project Specialist to function as Installation and Planning Operations Lead. You will oversee the WMS Installations Team, manage enterprise infrastructure deployments citywide, and coordinate relocations and site buildouts.

Strong leadership and ITSM experience are essential. Responsibilities include DNS administration, server health monitoring, and collaboration with vendors and internal teams to ensure seamless technology rollouts across

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