IT Program Manager - Request #37698392

Southcarolinablues; Columbia (SC); Hybrid; USD 62,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Job summary

BlueCross BlueShield of South Carolina is seeking an IT Program Manager to oversee multiple project-oriented efforts. You will coordinate plans, risks, and communications, ensuring on-time, on-budget delivery while mentoring other leads in a dynamic hybrid work environment.

The role requires a Bachelor's degree or equivalent IT leadership experience, 7 years in IT leadership, and 4 years leading concurrent teams. PMP certification is preferred.

Qualifications

• Bachelor's degree or 4 years of IT leadership experience.
• 7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams.
• PMP Certification (preferred).

Responsibilities

• Coordinate and manage project plans, timelines, budgets, and status reporting.
• Lead multiple work efforts ensuring on-time, on-budget delivery.
• Mentor and develop staff; coach project leads.
• Ensure adherence to ISSM standards.

Skills

Communications

Leadership

Problem solving

Analytical thinking

Project management

Stakeholder management

Negotiation

Presentations

Strategic thinking

Education

Bachelor's Degree

4 years of related IT leadership experience

Tools

Microsoft Office

Project Management Tools

Job description

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior), making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allow us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: IT Program Manager

Position Details:

• Contract
• Hybrid Schedule: In Office days are Tues, Wed, Thurs

Duties:

• Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for multiple work efforts of any size, from minimum complexity system/customer impacts to greater complexity system/customer impacts. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts on a daily basis. Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation. Mentors other project leads and participates in the training and development of staff.
• 20% Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
• 20% Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
• 20% Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation.
• 20% Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with senior management and other appropriate parties.
• 10% Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.
• 10% Coaches, develops, mentors other team members. May provide guidance and leadership to staff pertaining to training and department initiatives. May provide oversight for a group of work efforts as requested. May perform peer reviews of project artifacts.

Required Skills and Abilities

Exceptional communications (verbal and written) skills with all levels of management and team members. Superior leadership skills in a team or project environment. Exceptional problem solving and conflict management/resolution skills. Highly effective analytical and organizational skills with attention to detail. Excellent understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization. Superior competency in management of resources to meet goals and multiple projects. Highly effective ability to lead multiple multidiscipline, high-performance work teams throughout project life cycle. Advanced ability to negotiate terms and scope of work documents. Advanced ability to prepare and present formal presentations to senior management. Proven ability to manage all phases of work effort from inception to completion. Highly effective strategic thinking skills. Proven effectiveness in conducting analysis of project triple constraints.

Required Software and Tools

Advanced knowledge of Microsoft Office and project management tools.

Work Environment

Fast paced, dynamic environment which may require action and response 24X7 to support the technical business needs of the customer and where one must be flexible to changing priorities.

Required Education

Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in any major.

Required Work Experience

7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams. Completion of the BCBSSC Training Program for Project Management may substitute for one year of experience.

Preferred Licenses and Certificates

PMP Certification

Pay Transparency

• $45.00/hour - $65.00/hour W-2.
• Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found dedication, work ethics and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more.

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson.

If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty.