IT Program Manager – ERP Transformation

Concentrix; Las Vegas (NV); On-site; USD 106,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Paid learning days

Job summary

Concentrix in Las Vegas, NV seeks an IT Program Manager – ERP Transformation to lead enterprise ERP initiatives, system integrations, and digital modernization in a fast-paced environment. You will partner with business leaders, technology teams, vendors, and executives to deliver scalable transformation outcomes from planning through go-live and stabilization.

A proven track record in Agile delivery, governance, and complex program management is required, with experience across ERP platforms

Qualifications

• Bachelor’s degree in information technology, business, engineering, or a related field.
• 10+ years of IT program and delivery management experience on large-scale enterprise initiatives.
• Proven experience leading ERP implementation, modernization, or enterprise transformation programs.
• Strong Agile delivery and Agile program management experience.
• Experience using Agile delivery management tools for backlog management, dashboards, reporting, and tracking.
• Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.
• Strong background in program and portfolio governance, execution oversight, and executive reporting.
• Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.
• Excellent communication with executive leaders, business stakeholders, and delivery partners.

Responsibilities

• Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, and digital modernization.
• Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and roadmaps.
• Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment and progress.
• Use Agile delivery management tools to manage backlogs, sprint planning, dashboards, and governance.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests.
• Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and partners.
• Oversee requirements gathering, solution delivery, testing, release planning, go-live, and stabilization.
• Lead ERP transformation activities including data migration, cutover planning, and post-go-live support.
• Provide executive status reporting, governance materials, and financial insights.

Skills

Leadership

Agile delivery

Stakeholder management

Program management

Communication

Risk management

Budget management

Vendor management

Cross-functional collaboration

Executive reporting

Education

Bachelor's degree in Information Technology, Business, Engineering, or a related field

Tools

Azure DevOps

SAP

Oracle

Microsoft Dynamics

Workday

Job description

Position Summary

As an IT Program Manager – ERP Transformation, you will lead complex, enterprise-wide technology initiatives focused on ERP implementations, business process modernization, system integrations, and digital transformation. This role is ideal for an experienced IT program leader who can guide strategic initiatives from planning through execution, go-live, and stabilization. You will collaborate with business leaders, technology teams, vendors, system integrators, and executive stakeholders to deliver transformation outcomes that are aligned, measurable, and built for scale.

Responsibilities

• Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.
• Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.
• Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.
• Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive, solutions-focused approach.
• Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.
• Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.
• Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.
• Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.
• Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.
• Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.
• Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.
• Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.
• Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.

Qualifications

• Bachelor’s degree in Information Technology, Business, Engineering, or a related field.
• 10+ years of IT program and delivery management experience, including large-scale enterprise technology initiatives.
• Proven experience leading ERP implementation, ERP modernization, or enterprise transformation programs.
• Strong Agile delivery and Agile program management experience.
• Experience using Agile delivery management tools for backlog management, sprint planning, dashboards, reporting, and delivery tracking.
• Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.
• Strong background in program and portfolio management, delivery governance, execution oversight, and executive reporting.
• Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.
• Strong risk, issue, dependency, change request, and stakeholder management experience.
• Experience overseeing requirements, solution delivery, system integration testing, user acceptance testing, release planning, deployment, and stabilization activities.
• Experience coordinating ERP transformation activities across business processes, integrations, data migration, testing, and deployment.
• Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.
• Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.

Preferred Qualifications

• Hands-on experience with Azure DevOps for backlog management, sprint planning, dashboards, reporting, and delivery tracking.
• Experience with enterprise ERP platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar solutions.
• Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries.
• Experience managing enterprise-wide ERP transformation involving multiple business functions, systems, and integration partners.
• Familiarity with organizational change management, business readiness, cutover planning, and post-implementation stabilization.
• PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.

The base salary for this position is $106,087 – $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 11/10/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.