IT Program Manager - Clinical Applications: Strategic Initiatives & AI

Advocate Health; El Paso (TX); On-site; USD 123,000 - 184,000; Full time

Benefits offered by this job

Competitive compensation

Education Assistance Program

Retirement benefits

Job summary

Advocate Health is seeking a Technical Program Manager to lead the Epic Factory AI Program and other cross-application strategic initiatives under the AVP of Clinical Applications for Strategic Projects & AI. Epic EHR certified professional with hands-on experience across core applications is required.

The role translates complex business needs into optimized workflows, steers high-visibility projects from concept to completion, and mentors analysts while driving adoption of new systems.

Qualifications

• Epic EHR certified professional with hands-on experience across core applications.
• Ability to translate complex business requirements into streamlined, optimized workflows.
• Effective communication across all management levels for executives to technical analysts.

Responsibilities

• Develop and administer Epic-related programs and AI initiatives.
• Lead complex, high-visibility projects from concept through execution.
• Mentor IT staff and drive adoption of new systems and processes.
• Collaborate with IT leadership and business units to deliver measurable outcomes.
• Manage risk, communication plans, and project scope.

Skills

Epic EHR certified

Workflow optimization

Stakeholder communication

Change management

Healthcare IT

Education

Bachelor’s degree in information technology or related field

Tools

Epic

Job description

Department:12205 Enterprise Corporate - Clinical Applications

Status:Full time

Benefits Eligible:Yes

Hou

rs Per Week:40

Schedule Details/Additional Information:Additional Information:This is a Technical Program Manager role responsible for developing and administering our Epic Factory AI Program and other cross-application Strategic Initiatives under the leadership of the AVP of Clinical Applications for Strategic Projects & AI.Epic clinical application(s) with years of experience is required.The ideal candidate will have the following experience:Epic EHR certified professional with deep, hands‑on experience across core applicationsAbility to translate complex business requirements into streamlined, optimized workflows that improve performance and usabilityDemonstrated ability to communicate effectively and build relationships across all levels of management, seamlessly adapting messaging for audiences ranging from senior executives to technical analysts.Creative problem solver who can reimagine workflows and design innovative approaches to improve efficiency and user experienceStrong understanding of software architecture, healthcare standards, and end-to-end workflow designDemonstrated experience leading complex, high-visibility projects from concept through executionTrack record of delivering strategic initiatives, including emerging and AI-enabled healthcare solutionsExpertise in change management, with the ability to drive adoption and sustain process improvements.Epic clinical application certification required (e.g., Ambulatory, Orders, ClinDoc, etc.)Schedule:

Monday - Friday with potential for some off hours coverage needs.Pay Range:$59.00 - $88.50

MAJOR RESPONSIBILITIES

Works with IT leadership and business units to develop and understand the business case and business requirements to solve for technology related business problems.Assists in business relationship management, business strategy and planning, portfolio/demand management as needed.Maintains productive relationships with peers and management in IT and the business function. Articulates business value and strategy and coordinates with all areas of the IT department to ensure technology is fully leveraged to achieve operational excellence. Research how other organizations in the market to achieve or exceed industry best practices in key performance metrics.Leads the coordinating and monitoring of project activities and provides technical direction to project team to assure effective project completion in compliance with design and quality standards.Analyzes initiatives, in the project portfolio, and identifies specific, measurable outcomes expected for each initiative. Implements processes and tools to measure benefits associated with individual projects.Mentors and coaches IT team in workflow and functionality around new systems and enhancement of existing systems and/or processes.Participates in the technical skill development of analysts as assigned, provides input to staff performance reviews and personal development objectives.Creates easy to use business process mappings of complex systems and workflows to show complete interdependencies between entities.Supports project management efforts to manage/mitigate risk, create communication plans, propose implementation strategies, and manage work plans and scope.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

Level of Education : Bachelor’s degree in information technology or related fieldYears of Experience:

Typically requires 7 years in progressively responsible information systems experience with technical or project management exposure.Preferred remote locations in IL, WI, NC, GA Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

No relocation, No Sponsorship or transfer of visa for this position.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Strong written and oral communication skills; ability to work across the organization. Demonstrated ability to understand the business direction and goals and their potential implications in terms of systems required to support them.Attention to detail in developing the associated functional requirements, risk assessments, cost estimates and plans and tracking the delivery of approved projects.Ability to write effective presentations and documentation in order to transfer knowledge to the project team in a timely manner.Strong ability to exercise judgment and creativity in analyzing/solving unusual complex/ambiguous problems.Knowledgeable leader; recognized expert in the integration within functional and business areas.Ability to approach problems from a “big picture” perspective, with analysis of long-term ramifications of decisions. Ability to recommend best practices and execute objectives.Demonstrates the ability to work with a minimal amount of supervision with proficiency in the ability to instruct, guide, assign, advise and mentor team members.Ability to influence and direct work teams. Strong mentoring and knowledge transfer capabilities. Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a timely manner.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Requires extensive amounts of time working at a computer.Operates all equipment necessary to perform the job.Work can be performed in an office environment or remotely.This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• CompensationBase compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and morePaid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.