Program Analyst Senior - Public Safety

Hugh Chatham Health; Winston-Salem (NC); Hybrid; USD 61,000 - 91,000; Full time

Job summary

Advocate Health in Winston-Salem is seeking a Data Analyst to turn complex data into actionable insights for leadership. You will collect, clean, and interpret data from multiple systems to identify trends and performance gaps, and develop dashboards and KPI reports.

The role requires five years of experience or a Master’s, a bachelor’s in a related field, and proficiency with Power BI or Tableau, SQL, and Excel.

Qualifications

• Bachelor's degree in data analytics or a related field.
• 5+ years of professional experience in data analysis, program management, or related areas.
• Experience with relational databases and BI tools is required.

Responsibilities

• Ensures data is accurate, timely, and actionable for leadership.
• Presents insights and findings in executive-level formats.
• Collects, cleans, analyzes, and interprets data from multiple sources.
• Develops dashboards, scorecards, and KPIs using BI tools.
• Applies statistical methods to meet business needs and requirements.
• Provides data interpretation and recommendations for process improvements.
• Supports planning, execution, and monitoring of programs to goals and metrics.
• Assists with documentation and improvement of operational processes.

Skills

Data analysis

Data visualization

SQL

Excel

Stakeholder communication

Education

Bachelor’s degree in data analytics, business, computer science, information systems, statistics, economics, or a related field

Must possess a valid driver’s license

Tools

Power BI

Tableau

Job description

Department

11926 Regional Non Enterprise Corporate - Public Safety

Department

11926 Regional Non Enterprise Corporate - Public Safety

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Position is based at our Winston Salem location

M-F

8am-5pm

Pay Range

$44.15 - $66.25

Major Responsibilities

• Ensures accurate, timely, and actionable information is available to leadership to support strategic and operational decision-making.
• Presents insights, trends, and findings in clear, executive-level formats.
• Collects, cleans, analyzes, and interprets data from multiple systems and sources to identify trends, risks, opportunities, and performance gaps.
• Develops and manages dashboards, scorecards, key performance indicators (KPIs), and performance reports using business intelligence tools.
• Applies appropriate analytical techniques, statistical methods, and tools based on data requirements and business needs.
• Serves as an internal consultant by providing data interpretation, evaluation, and recommendations for process and program improvements.
• Supports planning, execution, and monitoring of programs and initiatives to ensure alignment with organizational goals, timelines, and metrics.
• Assists with the development, documentation, and continuous improvement of operational processes, policies, and procedures.
• Conducts regular reviews and audits of program performance and develops mitigation or improvement plans as needed.
• Collaborates with cross-functional teams to define requirements, implement solutions, and support adoption of data-driven best practices.

Education

• Bachelor’s degree in data analytics, business, computer science, information systems, statistics, economics, or a related field.

Certification / License

• Must possess a valid driver’s license.

Work Experience

• Five years of professional experience in data analysis, program management, business analysis, or process improvement, OR a Master’s degree. Experience supporting enterprise-level initiatives, analyzing complex datasets, and communicating insights to diverse audiences.

Knowledge, Skills, And Abilities

• Proficiency in data analysis and reporting using relational databases
• Experience with data visualization and business intelligence tools (e.g., Power BI, Tableau, or equivalent)
• Strong analytical, problem-solving, and critical thinking skills
• Experience working with large datasets, performance metrics, and KPIs
• Ability to translate complex data into clear, actionable insights
• Strong written and verbal communication skills for technical and non-technical audiences
• Proficiency in Microsoft Excel and standard productivity tools
• Ability to manage multiple priorities, deadlines, and stakeholders

Physical Requirements and Working Conditions

• Hybrid role requiring a combination of in-office and remote work
• Occasional local travel may be required
• Ability to work in a fast-paced, deadline-driven environment
• Self-directed, detail-oriented, and adaptable with strong organizational skills

Disclaimer

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not state or imply that these are the only duties to be performed. Employees are required to follow all job-related instructions and perform other duties as requested by their leaders.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.