IT Program Manager - CIBMTR

The Medical College of Wisconsin, Inc.; United States; Hybrid; USD 110,000 - 170,000; Full time

Job summary

The Medical College of Wisconsin, Inc. seeks a Senior Program Manager to lead the CIBMTR program management team. You will partner with IT and cross-functional colleagues across data operations, statistics, finance, and administration to align business priorities with technical execution.

The role operates in a hybrid Agile Scrum environment focused on delivering high-quality solutions. You will set priorities, govern delivery, report health to leadership, mentor the team, and ensure effective

Qualifications

• Minimum required education: Bachelor's degree.
• Experience with program management in healthcare or research environments.
• Strong communication and stakeholder management abilities.
• Familiarity with Agile delivery methods and cross-functional collaboration.

Responsibilities

• Define project scope, requirements, deliverables, and business timelines.
• Estimate IT effort and duration for small to large-scale projects with consistent sizing.
• Maintain visibility across portfolio and support budgeting and capacity planning.
• Facilitate meetings for discovery, planning, and project governance.
• Track deliverables, timelines, and dependencies across initiatives.
• Lead risk management, identification and mitigation planning, and escalation.
• Mentor and provide direction to the program management team.
• Guide prioritization and ensure backlog items are well-defined and actionable.

Skills

Program management

Agile delivery

Stakeholder management

Communication skills

Healthcare data

Education

Bachelor's degree

Job description

Summary This role works under the direction of the Center for International Blood and Marrow Transplant Research (CIBMTR) Senior IT Director and leads the program management team. The role partners closely with IT team members and cross-functional personnel across data operations, statistical operations, finance, and administration, and coordinates across CIBMTR’s affiliate organizations to keep business priorities and technical execution aligned. Operating within a hybrid Agile Scrum environment, the role is accountable for a portfolio of concurrent initiatives — setting priorities, maintaining delivery governance and standards, and reporting program health to leadership — so that teams deliver high-quality solutions on time.

Primary Responsibilities

• Program & Project Planning Define project scope, requirements, deliverables, and business timelines.
• Estimate IT effort and duration for small to large-scale projects by defining requirements and collaborating with IT team leads, applying a consistent sizing methodology.
• Maintain visibility across the portfolio of active initiatives; support budgeting and balance capacity against demand with resource leaders.
• Delivery Execution & Governance Facilitate meetings for discovery, planning, implementation status, and project governance.
• Track deliverables, timelines, and dependencies across initiatives.
• Lead risk management, including identification, mitigation planning, and escalation.
• Remove team obstacles and impediments to keep delivery on track.
• Support steering committee governance and report program health, delivery risks, and dependencies to leadership.
• Lead, mentor, and provide direction to the program management team.
• Prioritization & Agile Delivery Guide prioritization and conflict resolution across competing initiatives, and ensure backlog items and requirements are well-defined and actionable.
• Drive product alignment as the team operates within a hybrid Agile Scrum model.
• Lead iteration planning and release management.
• Methodology, Operations & Vendor Management Maintain the SDLC and delivery standards across Waterfall and Agile Scrum, including templates for requirements, issue tracking, and testing and validation.
• Manage vendor relationships, deliverables, timelines, and dependencies, and elevate performance risks or delivery variances.
• Perform other duties as assigned.
• Knowledge – Skills – Abilities
• Knowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security.
• Strong understanding of program and project management practices supporting enterprise technology initiatives.
• Understanding of data-driven environments in healthcare, research, or regulated industries.
• Ability to connect technical initiatives with operational and strategic objectives.
• Ability to independently manage complex, multi-stakeholder initiatives in dynamic environments.
• Strong judgment in prioritization, dependency management, and issue escalation.
• Demonstrated ability to coordinate work across technical and operational teams.
• Proven ability to manage ambiguity while maintaining program clarity and momentum.
• Experience supporting organizational change associated with major technology initiatives.
• Strong relationship-building and stakeholder management skills.
• Exceptional written and verbal communication skills.
• Conceptual understanding of modern data and analytics environments, including: Working knowledge of Agile delivery methods and Scrum concepts.

Qualifications

• Appropriate experience may be substituted for education on an equivalent basis.
• Minimum Required Education: Bachelor's degree
• Minimum Required Experience: 8 years
• Preferred Education: Bachelors' degree in Management Information Services, Computer Science, Business, or related field; or MBA, MS, or other advanced degree
• Preferred Experience: 8 plus years of project or program management experience.
• Experience operating in healthcare, clinical research, or regulated environments.
• Experience coordinating across multiple organizations, stakeholders, and vendors
• Preferred Certification/Licensure(s): Certification in PMP (Project Management Professional); Agile or equivalent program management certifications.

Physical Requirements

• Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

• Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

• Ability to detect and translate speech or other communication required.
• May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Along with Flexible Spending options 403B Retirement Package Competitive Vacation and Paid Holidays offered Tuition Reimbursement Paid Parental Leave Employee & Family Assistance Program (EFAP) Pet Insurance On campus Fitness Facility, offering onsite classes Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
• For a brief overview of our benefits see: Benefits Overview
• For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

About Us

Together, we can build a healthier world. A student, an educator, a scientist and a community leader — alone, they can do many things. Together, the question isn’t what they can do, but what can’t they. The Medical College of Wisconsin (MCW) brings together the most inquisitive, passionate minds in science, medicine, education and community engagement to tackle today’s toughest challenges in health and society. Academic medicine is at the center of where scientists, physicians and students work hand-in-hand with the community to ask the most important questions and fuel the cycle of innovation that shapes the future of medicine. Medical College of Wisconsin The tireless pursuit of knowledge and the power of academic medicine is at the core of everything we do at MCW. Bringing together the world’s top scientists and clinicians, inspired students and invested communities, we are driven to solve the most complex challenges in health and society. With around 1,600 full-time and part-time faculty and approximately 3,500 full-time employees, MCW is home to a diverse group of thought leaders working in collaboration to pioneer pathways to a healthier world and drive a continuous cycle of life-changing discovery.