IT Program Manager

BJ's Wholesale Club; Marlborough (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

BJ's Wholesale Club is seeking an experienced Delivery Manager to oversee multiple complex technology programs from initiation through delivery in Marlborough, MA. You will ensure on-time, on-budget results with strong governance and cross-team coordination.

You will develop integrated delivery plans, manage budgets, and provide executive-level reporting while guiding project managers and cross-functional teams to maintain milestone timing and value delivery.

Qualifications

• 10+ years of progressive experience in Technology project and program management, with demonstrated success managing multiple large-scale initiatives concurrently.
• Experience managing large, complex enterprise technology programs involving multiple workstreams and cross-functional teams.
• Experience executing large-scale implementations using agile, waterfall, and/or hybrid methodologies, with strong emphasis on execution discipline and milestone control.
• Demonstrated ability to build business cases, manage multimillion-dollar budgets, and maintain financial control across concurrent programs.
• Strong executive presence with the ability to communicate status, risks, and trade-offs clearly and concisely.
• Experience managing interdependencies across programs and resolving resource or priority conflicts.
• Demonstrated track record of delivering initiatives on schedule in fast-paced, high-accountability environments.
• Bachelor’s degree required; PMP or equivalent certification preferred.

Responsibilities

• Lead the execution of multiple concurrent, complex technology initiatives, ensuring on-time and on-budget delivery of defined business outcomes.
• Develop and manage integrated delivery plans, roadmaps, and execution frameworks to coordinate cross-functional workstreams across BJ’s.
• Oversee project managers and cross-functional teams to ensure consistent execution standards, milestone adherence, and accountability.
• Manage resources across initiatives, proactively addressing capacity constraints, priority conflicts, and interdependencies.
• Identify and mitigate risks, issues, and dependencies; escalate as needed.
• Enforce standardized governance processes, documentation, and compliance requirements across all programs.
• Drive continuous improvement in delivery performance and operational rigor.
• Provide structured, executive-level reporting across initiatives, including status, financials, risks, dependencies, and milestone tracking.
• Own program financials across multiple initiatives, including budgeting, forecasting, variance analysis, and corrective action planning.
• Partner with Finance on annual planning and ongoing monthly reviews to ensure disciplined spend management.
• Proactively manage cost, schedule, and scope trade-offs to protect value delivery.

Skills

Program management

Delivery leadership

Cross-functional coordination

Budget management

Executive communication

Risk management

Hybrid methodologies

Stakeholder management

Education

Bachelor’s degree

PMP or equivalent certification

Job description

This position is responsible for leading the disciplined execution of multiple concurrent, complex technology programs and projects from initiation through delivery, ensuring on-time, on-budget, high-quality outcomes.

The role requires strong operational command across several active initiatives simultaneously, with accountability for planning, sequencing, financial control, risk mitigation, and cross-team coordination.

Major Tasks, Responsibilities, and Key Accountabilities

Delivery Management

• Lead the execution of multiple concurrent, complex technology initiatives, ensuring on-time, on-budget delivery of defined business outcomes.
• Develop and manage integrated delivery plans, roadmaps, and execution frameworks to coordinate cross-functional workstreams across BJ’s.
• Oversee project managers and cross-functional teams to ensure consistent execution standards, milestone adherence, and accountability.
• Manage resources across initiatives, proactively addressing capacity constraints, priority conflicts, and interdependencies.
• Identify and mitigate risks, issues, and dependencies; escalat ...
• Enforce standardized governance processes, documentation, and compliance requirements across all programs.
• Drive continuous improvement in delivery performance and operational rigor.

Reporting and Communication

• Provide structured, executive-level reporting across initiatives, including status, financials, risks, dependencies, and milestone tracking.
• Ensure consistent use of delivery processes, reporting templates, and governance artifacts.
• Communicate clearly and proactively with stakeholders at all levels to maintain alignment and transparency.
• Own program financials across multiple initiatives, including budgeting, forecasting, variance analysis, and corrective action planning.
• Partner with Finance on annual planning and ongoing monthly reviews to ensure disciplined spend management.
• Proactively manage cost, schedule, and scope trade-offs to protect value delivery.

Qualifications

• 10+ years of progressive experience in Technology project and program management, with demonstrated success managing multiple large-scale initiatives concurrently.
• Proven experience managing large, complex enterprise technology programs involving multiple workstreams and cross-functional teams.
• Experience executing large-scale implementations using agile, waterfall, and/or hybrid methodologies, with strong emphasis on execution discipline and milestone control.
• Demonstrated ability to build business cases, manage multimillion-dollar budgets, and maintain financial control across concurrent programs.
• Strong executive presence with the ability to communicate status, risks, and trade-offs clearly and concisely.
• Experience managing interdependencies across programs and resolving resource or priority conflicts.
• Demonstrated track record of delivering initiatives on schedule in fast-paced, high-accountability environments.
• Bachelor’s degree required; PMP or equivalent certification preferred.