IT PROGRAM MANAGER

Niagara Frontier Transportation Authority; Buffalo (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

The Niagara Frontier Transportation Authority seeks an IT Program Manager to oversee IT project management, ensuring timely completion within budget. The role requires a Bachelor’s degree in Computer Information Systems or Computer Science, 5+ years of relevant experience, and strong project management skills, particularly in IT-related construction projects. The environment is standard office conditions, and responsibilities include managing resources, coordinating teams, and conducting risk assessments. The position offers an equal opportunity work environment for candidates with disabilities.

Qualifications

• 5+ years of relevant work experience, including supporting multiple IT projects.
• Experience with IT construction projects and systems engineering knowledge.
• Self-starter able to work well without continual supervision.

Responsibilities

• Oversee IT project goals, schedules, and budgets.
• Coordinate project team members and resources.
• Conduct risk assessments and manage project documentation.

Skills

Project Management Methodologies

Microsoft Project

Project scheduling and budgeting

Risk management planning

Strong written and verbal communication

Analytical and problem-solving skills

Organization and time management

Confidential information handling

Education

Bachelor’s degree in Computer Information Systems, Computer Science

Project management certification

Tools

Microsoft Project

Job description

WORK OBJECTIVE

The Information Technology (IT) Program Manager is responsible for overseeing all aspects of any project in the Authority’s IT department, which includes identifying resources needed to ensure projects are completed on time and within their specified budgets. Projects include construction, hardware and software implementation, application upgrades and other types of IT projects. The Program Manager will coordinate within IT for the necessary resources to complete projects. The Program Manager will set and monitor the goals of the projects, manage risks, and the project schedule.

ESSENTIAL FUNCTIONS

• Setting project goals and coming up with plans to meet those goals.
• Creating and maintaining project timeframes, budgeting estimates and status reports.
• Managing resources for projects, such as computer equipment and employees.
• Coordinating project team members and developing schedules and individual responsibilities.
• Implementing IT strategies that deliver projects on schedule and within budget.
• Using project management tools to track project performance and schedule adherence.
• Conducting risk assessments for projects.
• Organizing meetings to discuss project goals and progress.
• Responsible for ensuring all documentation is completed on time and all baselines are updated.
• Perform additional duties and tasks as assigned.

KNOWLEDGE, SKILLS and ABILITIES

• Knowledge of Project Management Methodologies.
• Advanced knowledge of Microsoft Project.
• Project scheduling and budgeting.
• Critical path analysis to ensure all dependencies and issues are defined.
• Technical IT background with systems engineering knowledge and experience.
• Experience with IT related construction projects.
• Ability to read, understand and interpret construction blueprints and specifications.
• Risk management planning, tracking, and resolving.
• Active negotiating skills.
• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues.
• Analytical and problem‑solving skills to handle any issues that occur during project completion.
• Organization and time management skills to keep projects on track and within budget.
• Excellent resource planning and task scheduling skills.
• Confidential or sensitive information may be encountered during work activities and the expectation to keep this information private and secured is required.
• After hours support and on call may be required as the need arises.

PHYSICAL REQUIREMENTS

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds) with the occasional need to lift heavier equipment and materials with or without assistance as required.

ENVIRONMENTAL REQUIREMENTS

Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Computer Information Systems, Computer Science or equivalent. Five years of relevant work experience or an equivalent combination of education and experience. Project management certification required. Experience should include 5+ years working as an IT Program Manager supporting multiple projects simultaneously. Must be a self‑starter and work well without continual supervision. Must be able to pass background and security clearance checks.

OTHER

The Niagara Frontier Transportation Authority is an Equal Opportunity Employer. All people with disabilities are encouraged to apply.