IT PROFESSIONAL 2 - NETWORK ADMINISTRATION

State-of-Nevad; Elko (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

The Governor's Technology Office – Network Transport Services Unit in Elko, NV, seeks an IT professional to maintain the statewide microwave network, routers, switches, and management systems. The role involves hands-on network support, documentation, and coordination with end-users and technicians.

Candidates should have a CS/MIS degree with IT experience or equivalent Nevada state service experience, and be able to work in challenging weather and rugged terrain while ensuring reliable

Qualifications

• Bachelor's degree in CS/MIS or closely related field with 2 years IT experience.
• OR two years of IT Professional I in Nevada State service; OR four years as IT Technician IV or higher in Nevada State service.
• Experience with microwave radios, TDM multiplexers, routers, switches MPLS networks required.
• Must be willing to work in inclement weather; safety-conscious in rugged terrain.
• IT customer support experience required.

Responsibilities

• Maintain Aviat and Cisco IP/MPLS routers, switches, NMS and servers for the statewide microwave network.
• Administer microwave network management software, hardware, and servers.
• Prepare end-user requirements and conduct analyses with users and technicians.
• Maintain architecture, operations docs and records.
• Keep current on IT trends, security practices, laws, policies, ethics.
• Lead or supervise lower-level IT staff as assigned.

Skills

Network administration

Server administration

Cisco/IP/MPLS

Troubleshooting

Documentation

Education

Bachelor's degree in CS/MIS

Tools

Aviat equipment

Cisco routers

TDM multiplexers

Network monitoring software

Job description

Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.

Governor's Technology Office – Network Transport Services Unit (Elko, NV). Position is within the Network Transport Services Unit and will be located in Elko. Maintains Aviat and Cisco IP/MPLS routers, switches, Network Monitoring System and servers, for a statewide enterprise microwave network. Administers microwave network management software, hardware, and servers as required.

Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and two years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience as described above.

Additional Position Requirements:

• Experience with microwave radios, TDM multiplexers, routers, switches TDM/Audio/RS232/MPLS network circuits, and AC/DC power systems, as well as access control systems and IP cameras is required.
• Must be willing to work in inclement weather conditions such as snow, ice, high winds, and extreme temperatures while performing maintenance and repair tasks. The role demands the ability to safely navigate rugged terrain, operate specialized equipment in adverse conditions, and adhere to strict safety protocols to ensure reliable network operations under all circumstances.
• IT customer support experience is required.

Conduct detailed alternative analyses and determine end-user requirements through consultation with end-users, technicians, vendors, management, and others.

Maintain documentation related to the assigned IT specialization's architecture, operations, and other records of work activities as required.

Maintain current knowledge of technological trends and advancements in the IT field as well as security management practices, laws, policies, and ethics.

Participate in recommending and justifying resource allocations and expenditure decisions, tracking, and recording expenditures, preparing purchase requests, and writing technical requirements for grant proposals.

Perform related duties as assigned.

Under general supervision, incumbents perform journey level duties and may serve as a lead worker to lower-level IT staff as assigned. This is a supervisory level for the Computer Operations function.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Network Administration:

Working knowledge of: directory services; network operating systems; network security practices; network problem troubleshooting; the concepts, characteristics, and capabilities of network-based applications; current and emerging trends in developing computer networking technology; the principles and practices of data backup and recovery; the principles, practices, and techniques used to install, maintain, and support LANs and WANs; the concepts, characteristics, and capabilities of computer operating systems.

General knowledge of: methodology for implementing distributed applications; network authentication; data storage networks.

Ability to: write performance and utilization reports; collect and analyze data; implement network changes or additions; communicate complex technical concepts and terminology to agency management and network users; implement and maintain directory services; resolve issues quickly with minimal outside help; configure and deploy servers; configure user rights and permissions; monitor device utilization; interpret information security policies; install workstations; troubleshoot hardware and software; understand technical manuals; verify compliance with information security policies.