IT Product Owner

Pinkerton; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Pinkerton is seeking an IT Product Owner to provide specialized technical skills on the OneTrust platform and support user functions to leverage the full potential of OneTrust through technical excellence, secure integrations, and proactive development, all in close co-operation with business process owners.

The role serves as the internal technical point of contact for OneTrust, ensuring stability, performance, upgrades, and release cycles, and coordinating user acceptance testing to minimize

Qualifications

• Strong 3+ years experience with SaaS platforms and enterprise IT environments.
• Technical knowledge in APIs, integrations, JSON, RBAC, and workflow automation.
• Ability to work cross-functionally with Privacy, GRC, ICFR, Internal Audit, Legal, and Compliance teams.
• Analytical and documentation skills with data modeling and template-based data management.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Platform responsibility & vendor management.
• Serve as the internal technical point of contact for OneTrust.
• Own IT from a system perspective — oversee stability, performance, upgrades, and releases.
• Coordinate UAT to minimize end-user disruption.
• Collaborate with OneTrust Customer Success Manager.
• Collaborate with GRC Systems Operations Manager on automation rules, RBAC, and templates.
• Provide 2nd level technical support for incidents.
• Maintain and develop solution architecture documentation.

Skills

SaaS platforms

OneTrust

ServiceNOW

APIs

Integrations

JSON

RBAC

Workflow automation

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to joinour family of industry subject matter experts.

IT Product Owner provide specialized technical skills on OneTrust platform and support user functions to leverage the full potential of OneTrust through technical excellence, secure integrations, and proactive development, all in close co-operation with business process owners

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Platform responsibility & vendor management.
• Serve as the internal technical point of contact for OneTrust.
• Act as system owner from IT perspective — accountable for stability, performance, and lifecycle planning. Oversee upgrades, patches, and release cycles, coordinating UAT to validate changes and minimize disruption to end users.
• Collaborate with OneTrust Customer Success Manager.
• Collaborate with GRC Systems Operations Manager to identify, prioritize and oversee the development of automation rules, workflows, and templates in OneTrust Manage and develop the usage of a role-based access control (RBAC) across all modules in OneTrust.
• Provide 2nd level technical support for incidents.
• Ensure documentation and solution architecture documents are maintained and developed according to external and internal roadmaps.
• All other duties, as assigned.

Qualifications

• Strong 3+ experience in SaaS platforms, ideally with OneTrust, ServiceNOW, and enterprise IT environments.
• Technical knowledge in APIs, integrations, JSON, RBAC, and workflow automation.
• Ability to work cross-functionally with Privacy, GRC, ICFR, Internal Audit, Legal, and Compliance teams.
• Analytical and documentation skills, with hands-on experience in data modeling and template-based data management.
• Comfortable managing multiple integration initiatives and coordinating with both OneTrust as the vendor and internal teams

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.