IT Product Manager

Jobgether SRL; United States; Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Remote work

Career growth

Learning opportunities

Job summary

Jobgether SRL is seeking an experienced Product Manager for a remote, US-based role. You will define product strategy, manage roadmaps, and lead cross-functional teams to deliver customer-focused solutions. Strong stakeholder management and Salesforce expertise are essential.

The position requires five+ years in product management within technical/customer service settings, with proficiency in Azure DevOps and Agile practices. Occasional travel and CST hours apply.

Qualifications

• Bachelor's degree in IT, CS, business or related field.
• At least five years of product management experience in technical/customer service environments.
• Hands-on Salesforce experience.
• Proven ability to align stakeholders and manage strategic partners.

Responsibilities

• Research customer needs, market trends, and competitors to identify opportunities for new products.
• Collaborate with sales leadership, stakeholders, customers, and partners to align priorities.
• Define and communicate a clear product vision and strategy.
• Own product roadmaps and backlogs, prioritizing by business value and customer needs.
• Participate in Agile planning and product development activities.
• Partner with cross-functional teams to design, build, test, and launch products.
• Use continuous delivery to improve release speed and value delivered.
• Identify risks and develop mitigation strategies across the lifecycle.
• Collect customer feedback and analyze product performance for improvement.
• Build relationships with strategic partners and stakeholders.
• Exercise independent judgment when evaluating technology investments.
• Work remotely with Central Time hours and occasional after-hours travel.
• Travel occasionally by air or ground.

Skills

Product management

Stakeholder management

Agile methodologies

Cross-functional collaboration

Written and verbal communication

Education

Bachelor's degree

Tools

Salesforce

Azure DevOps (ADO)

Job description

Accountabilities:

• Research customer needs, market trends, industry developments, and competitor offerings to identify opportunities for new products and enhancements.
• Collaborate with sales leadership, business stakeholders, customers, strategic partners, and technical teams to maintain alignment, communicate priorities, and support informed decision-making.
• Define and communicate a clear product vision and strategy that supports organizational goals and delivers value to stakeholders.
• Own and maintain product roadmaps and backlogs, prioritizing initiatives according to business value, customer needs, stakeholder expectations, and strategic objectives.
• Participate in Agile planning sessions and other product development activities to ensure teams understand priorities and delivery expectations.
• Partner with cross-functional teams to design, develop, test, and launch new products, features, and technology solutions.
• Use continuous delivery practices to improve release speed, delivery predictability, and the ongoing value provided to stakeholders.
• Identify product and implementation risks, develop mitigation strategies, and help teams resolve issues throughout the product lifecycle.
• Collect and analyze customer feedback, evaluate product performance, and identify opportunities for continuous improvement.
• Build strong relationships with strategic partners and internal stakeholders to support collaboration and successful product outcomes.
• Exercise independent judgment when evaluating technology investments, balancing technical considerations with business requirements and customer expectations.
• Work remotely with standard working hours aligned with the Central Time zone, with occasional evening or weekend work during critical project phases or product launches.
• Travel occasionally by air or ground to meet with technical teams and stakeholders.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• At least five years of product management experience within technical and professional customer service environments.
• Hands-on technical experience working with Salesforce.
• Demonstrated experience engaging strategic partners, building strong relationships, and aligning stakeholders around shared goals.
• Proficiency with product management tools and software, including Azure DevOps (ADO), and familiarity with Agile methodologies.
• In-depth understanding of technical and professional customer service processes, requirements, and challenges.
• Proven ability to motivate and coordinate cross-functional teams throughout the product development lifecycle.
• Strong decision-making skills, including the ability to exercise discretion and independent judgment when evaluating priorities and product investments.
• Excellent written and verbal communication skills, with the ability to present complex technical and business information clearly and concisely.
• A customer-focused mindset and a commitment to understanding stakeholder needs and delivering solutions that exceed expectations.
• Experience working in an Agile environment with an emphasis on iterative product development and continuous improvement.
• Fluent English communication skills, both written and verbal.
• Ability to travel by air and ground and comply with the applicable driver eligibility policy. Employment eligibility will be verified through a motor vehicle record check in accordance with applicable laws.
• Must be at least 18 years old.
• Must be eligible to work in the United States. Visa sponsorship, renewal, or extension is not available for this position.
• Ability to work remotely within the United States, maintain Central Time working hours, and accommodate occasional evening or weekend work when required.

Benefits:

• Annual hiring salary range of $100,000–$125,000 for the U.S. remote position, depending on qualifications, relevant experience, education, location, and applicable legislation.
• Remote work arrangement with occasional travel for stakeholder and technical team meetings.
• Access to a broader employee benefits package, with details provided through the employer's career opportunities information.
• Opportunities to contribute to digital transformation initiatives and collaborate with cross-functional teams.
• Opportunities for professional learning and growth within a technology-focused environment.