IT Process Consultant – ISO 9001, ISO 22301 & CMMI

Virtualan Software, LLC; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Virtualan Software, LLC is seeking an experienced IT Process Consultant to implement, assess, improve, and audit IT processes aligned with ISO 9001, ISO 22301, and CMMI V3.0. This is a hands-on role working with IT teams, process owners, leadership, and auditors across the full lifecycle.

The ideal candidate brings recent, real-world experience in gap analyses, process redesign, implementation, and audit readiness.

Qualifications

• Strong, recent hands-on experience with ISO 9001, ISO 22301 and CMMI V3.0.
• Experience implementing processes in an enterprise IT environment.
• Experience conducting gap, maturity, compliance, and readiness assessments.
• Strong process documentation and audit-evidence development experience.
• Experience working with technical teams, leadership, and auditors.

Responsibilities

• Assessment: conduct current-state and gap assessments against ISO and CMMI requirements.
• Process Definition: redesign IT processes with policies, SOPs, maps, workflows and controls.
• Implementation: lead hands-on implementation and operationalization with IT teams.
• Audit & Compliance: conduct internal audits and support external certification activities.

Skills

ISO 9001

ISO 22301

CMMI V3.0

Process documentation

Stakeholder management

Job description

We are seeking an experienced IT Process Consultant with recent, hands-on experience implementing, assessing, improving, and auditing IT processes aligned with ISO 9001, ISO 22301, and CMMI V3.0.

About the Role

This is a hands-on process consulting role, not a certification-only or theoretical position. The consultant will work directly with IT teams, business stakeholders, process owners, leadership, and auditors throughout the complete process lifecycle:

• Assessment
• Process Definition
• Implementation
• Audit

Responsibilities

Assessment

• Conduct current-state and gap assessments against ISO 9001, ISO 22301, and CMMI requirements.
• Assess IT process maturity and organizational readiness.
• Review policies, procedures, SOPs, controls, KPIs, and governance.
• Identify compliance gaps, risks, process weaknesses, and improvement opportunities.
• Develop remediation plans and track corrective actions through closure.

Process Definition

• Define and redesign IT processes aligned with applicable ISO and CMMI requirements.
• Develop policies, procedures, SOPs, process maps, workflows, templates, checklists, and controls.
• Define process ownership, roles/responsibilities, KPIs, SLAs, and governance.
• Map processes and objective evidence to applicable ISO clauses and CMMI practice areas.

Implementation

• Lead hands-on implementation of defined processes.
• Work directly with IT teams and process owners to operationalize processes.
• Facilitate workshops, process walkthroughs, and stakeholder sessions.
• Implement metrics, monitoring, governance, and continuous-improvement mechanisms.
• Support training, adoption, and organizational change.
• Track implementation gaps and corrective actions through closure.

Audit & Compliance

• Conduct internal audits and process compliance reviews.
• Perform audit-readiness assessments.
• Prepare teams and documentation for external certification and appraisal activities.
• Collect and validate objective evidence.
• Identify non-conformities and process deficiencies.
• Perform root-cause analysis and develop corrective-action plans.
• Support ISO certification audits and CMMI appraisal/readiness activities.

Qualifications

• Strong and recent hands-on experience with ISO 9001, ISO 22301, and CMMI V3.0
• Experience implementing processes in an enterprise IT environment
• Experience conducting gap, maturity, compliance, and readiness assessments
• Strong process documentation and audit-evidence development experience
• Experience working directly with technical teams, process owners, leadership, and auditors
• Strong communication, facilitation, documentation, and stakeholder-management skills
• Ability to independently drive process assessment, definition, implementation, and audit-readiness activities

Preferred Skills

• CMMI V3.0 training, appraisal, or implementation credentials

Location

100% onsite in San Francisco (SFO), CA. Candidates must be able to work onsite full-time.

This position requires recent, real-world implementation experience with the current/latest applicable ISO and CMMI requirements.