IT Plant Engineer

Stefanini, Inc; Wayne (MI); On-site; USD 45,000 - 52,000; Full time

Job summary

Stefanini Group in Wayne, MI is seeking an IT Plant Engineer to ensure reliable operation of servers, networks, private cloud environments, and plant-floor technology across a multi-shift manufacturing site.

You will lead incident resolution, implement IaC, coordinate with corporate IT, and provide scalable, secure solutions to keep critical systems available for daily production.

Qualifications

• 3 to 5 years of experience in IT or plant IT environments.
• Experience with servers, networks, virtualization and cross-platform OS.
• Ability to work onsite with flexible hours for multi-shift operations.
• Experience supporting plant-floor technology and manufacturing IT infra.

Responsibilities

• Manage IT infrastructure including Servers, Networks, Storage, Mainframe and telecommunications.
• Collaborate with security teams to implement strong security measures like firewalls and IDS.
• Configure routers, switches, VPNs, QoS and wireless access points.
• Support plant-floor systems and enterprise IT across multiple teams.
• Develop and maintain IaC scripts to automate infrastructure changes.
• Provide triage and incident management with internal and global teams.

Skills

IT Operations

Operations Support

Technical Troubleshooting

IT Support

Technical Customer Support

Technical Support

Education

High School Diploma or GED

Bachelor's Degree

Job description

Job Details

Information Technology

IT Plant Engineer Wayne, MI

Stefanini Group is hiring!

Stefanini is looking for an IT Plant Engineer, Wayne, MI

We are looking for IT Plant Engineer, responsible for ensuring the reliable and efficient operation of physical and virtual servers, private cloud environments, networks—including telecommunications—personal computers, and other business-critical infrastructure components. This role oversees the technology infrastructure that supports the business and provides internal users with troubleshooting and escalation support for issues that may impact system health. Responsibilities also include setting up user systems and operating systems, supporting plant-floor technology, and maintaining infrastructure across a multi-shift manufacturing operation.

Responsibilities

• Manage the organization's IT infrastructure, including Servers, Networks, Storage systems, Mainframe, Telecommunications networks, Virtualization platforms
• Collaborate with security teams to implement and maintain robust security measures, including Firewalls, Intrusion detection systems, Access controls
• Configure and maintain networking equipment, including Routers, Switches, Firewalls, VPNs, Quality of Service (QoS), Wireless access points
• Support seamless communication within trusted corporate networks and with untrusted external networks.
• Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats.
• Monitor usage patterns and enterprise system performance to identify potential issues, including SLA-related metrics, and proactively resolve them to ensure the continued availability and reliability of critical systems.
• Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritization, as necessary.
• Perform routine network maintenance and system upgrades, including Service packs, Patches, Hot fixes, Enhancements
• Design and implement Infrastructure as Code (IaC) scripts and automated processes to reduce manual intervention and enhance the repeatability and testability of infrastructure modifications.
• Troubleshoot complex software and hardware issues escalated by technical support teams. Ensure resolutions are documented and added to the organization's knowledge repository.
• Set up and configure user systems, including:
  • Installing and configuring operating systems
  • Installing and configuring software applications
  • Installing and configuring hardware devices

Job Requirements Details

Skills Required

• IT Operations, Operations Support Systems, Technical Troubleshooting, IT Support, Technical Customer Support, Technical Support

Experience Required

Senior Associate Experience:

• 3 to 5 years of experience in a relevant field

Work Schedule and Manufacturing Plant Support

• Support a multi-shift operation in a manufacturing plant.
• Must be able to work onsite with flexible hours to support a multi-shift operation.
• Support weekend production when necessary.

Technical Support

• Provide technical support for plant business customers throughout the manufacturing plant, including:
  • IT applications
  • Infrastructure
  • Operating systems
  • End-user productivity tools

Collaboration and Incident Management

• Interface with corporate IT and business owners to prioritize improvement efforts.
• Support plant-floor systems and corporate teams in resolving incidents.
• Provide triage and execute business continuity plans.
• Support escalations.
• Provide hands-and-feet support to internal support teams and other global teams, including:
  • Database Administration (DBA)
  • Server Operations
  • Operations Control
  • Network Operations

Application and Hardware Support

• Focus on the integration and long-term maintenance of applications and hardware.
• Assist the Site IT Manager with managing assignments and workload.
• Develop, maintain, and share accurate support documentation.

Network and Server Environment

• Support local network equipment in a Cisco-based environment.
• Support local servers across both physical and virtual environments in a Windows- and Linux-based ecosystem.

Factory of Tomorrow Support

• Support Factory of Tomorrow deployments and expansion efforts utilizing:
  • Industrial Internet of Things (IIoT)
  • iOS
  • Software-defined networking
  • Mobile technologies
  • Android-based equipment

Education Required

• High School Diploma or GED

Education Preferred

• Bachelor's Degree

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.

Pay Range

$ 33.00 - $ 38.00