IT Operations & Systems Support Lead

ahscareers; Marlborough (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Employee wellness program

Training and career growth opportunit­

Job summary

Automated Health Systems is seeking an IT Specialist to support technology infrastructure, system operations, and IT initiatives in Marlborough, Massachusetts.

You will manage infrastructure, coordinate IT activities, monitor performance, and collaborate with internal and external technology teams to improve systems, security, and data management. The role also involves installation and maintenance of software, reporting, and contributing to IT projects.

Qualifications

• Bachelor’s degree in Computer Science or related field required.
• 3+ years of IT management or systems support experience.
• Strong analytical and problem-solving skills.
• Strong communication and technical documentation skills.
• Experience with system infrastructure and integrations preferred.

Responsibilities

• Manage and support system infrastructure and operations.
• Coordinate IT activities and oversee technical support.
• Monitor system performance and resolve technical issues.
• Collaborate with internal and external technology teams.
• Support installation and maintenance of systems and software.
• Ensure secure transmission and management of data.
• Prepare reports on system performance.
• Assist with technology improvements and IT projects.

Skills

Analytical skills

Problem-solving

Communication

Documentation

System integrations

Education

Bachelor’s degree in Computer Science or related field

Job description

Automated Health Systems is seeking an IT Specialist to support technology infrastructure, system operations, and IT initiatives in Marlborough, Massachusetts.

You will manage infrastructure, coordinate IT activities, monitor performance, and collaborate with internal and external technology teams to improve systems, security, and data management. The role also involves installation and maintenance of software, reporting, and contributing to IT projects.