IT Operations Specialist — NAVWAR PNT Systems

CACI International Inc; Albuquerque (NM); On-site; USD 58,500 - 122,800; Full time

Job summary

CACI International Inc. is seeking an IT Operations Specialist to support the Joint Navigation Warfare Center (JNWC) at Kirtland Air Force Base, NM. You will manage IT operations, monitor systems, and coordinate end-user support to sustain NAVWAR and PNT capabilities for the DoD and partners.

The role requires a current Interim Secret clearance, a technical degree or equivalent experience, and IAT II certifications. Up to 25% travel is expected.

Qualifications

• Current Interim Secret clearance with the ability to obtain a TS/SCI
• BA/BS technical degree in computer science, information technology, or a related field with 5 years of relevant experience OR HS diploma with 7 years of directly relevant experience.
• Information Assurance Level Technician experience in a large government consulting environment
• Must have one of the following IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CND

Responsibilities

• In your role supporting the Joint Navigation Warfare Center (JNWC) contract, you shall be integral to our team's mission to ensure positioning, navigation, and timing superiority for the Department of Defense's navigation warfare (NAVWAR) mission. You will be responsible for monitoring and operating electronic digital computers to process business, scientific, engineering, or other data according to operating instructions.
• You will continuously observe equipment, storage devices, printers, and control panels for operator messages or error indicators. You shall set up and run diagnostic tests, react appropriately to messages, and report errors or machine malfunctions as required. You will perform incidental work to machine operations such as maintaining production records, replenishing specified stock items, and distributing output materials.
• You shall schedule and coordinate customer deskside support for the installation of new software or to perform hardware or software break/fix activities. You will investigate and resolve all connectivity issues related to end-user, site infrastructure, and IT equipment. You shall actively participate in construction project planning, providing detailed requirements for facility IT specifications.
• You will be responsible for the on-site coordination of break/fix installations with hardware maintenance providers, providing after-hours support when required. You shall execute and maintain IT infrastructure inventory information, completing regularly scheduled inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings, and asset information.
• You will oversee technical support for end-user devices and hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog, and wireless technologies. You shall recommend customer service and IT process support enhancements by researching and recommending new technologies and processes.

Skills

Interim Secret clearance experience

IAT Level II Certification

Education

BA/BS in computer science or information technology

HS diploma with 7 years of relevant experience

Job description

CACI International Inc. is seeking an IT Operations Specialist to support the Joint Navigation Warfare Center (JNWC) at Kirtland Air Force Base, NM. You will manage IT operations, monitor systems, and coordinate end-user support to sustain NAVWAR and PNT capabilities for the DoD and partners.

The role requires a current Interim Secret clearance, a technical degree or equivalent experience, and IAT II certifications. Up to 25% travel is expected.