IT Operations Specialist (Chandler)

Matlen Silver; Chandler (AZ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Job summary

Matlen Silver is seeking an experienced patch management specialist to join a global team responsible for remediation of security vulnerabilities on Red Hat Enterprise Linux and Windows servers. You will deploy software patches across the bank’s servers, partner with engineering teams, and plan, schedule, and monitor patch jobs to improve velocity and success rates.

Ideal candidates have strong experience in RHEL/Windows admin, patch management, and ITSM tooling, plus scripting and automation

Qualifications

• Experience in RHEL and Windows Server systems administration.
• Experience/knowledge in patch management.
• Experience with TrueSight Orchestration.
• Experience with Tanium.
• Experience with ServiceNow and ITSM.
• Experience in enterprise-scale environments.
• Excellent communication skills.
• Excellent collaboration skills and ability to work in a global team.
• Experience in programming and infra-automation tools - Ansible, Python, etc.
• Proficient in scripting languages (Bash, PowerShell, Python).

Responsibilities

• Plan, schedule and monitor patch deployment jobs.
• Troubleshoot and resolve deployment failures.
• Communicate status with internal partner technology teams.
• Collaborate with engineering and technology teams to improve patch velocity and success rates.
• Support production environments in enterprise-scale settings.

Skills

RHEL/Windows admin

Patch management

Communication

Collaboration

Automation

Production Support

Analytical thinking

Adaptability

Innovation

Stakeholder mgmt

Tools

TrueSight Orchestration

Tanium

ServiceNow ITSM

Ansible

Python

Job description

The person in this role will part of a global team that is responsible for the ongoing remediation of security vulnerabilities on Red Hat Enterprise Linux and Microsoft Windows servers in the company. This job is responsible for ongoing deployment of software patches to servers supporting all lines of business across the bank. The person will partner with engineering and technology teams to continually improve the velocity and success rates of patching. Key responsibilities include planning, scheduling and monitoring of patch deployment jobs, troubleshooting and resolving failures and a strong ability to communicate with internal partner technology teams regarding status.

• Experience in RHEL and/or Windows Server systems administration.
• Experience / knowledge in patch management
• Experience with BMC TrueSight Orchestration
• Experience with Tanium
• Experience with ServiceNow and ITSM
• Experience in enterprise-scale environments.
• Excellent communication skills.
• Excellent collaboration skills and ability to work in a global team.
• Experience in programming and infra-automation tools - Ansible, Python, etc.
• Proficient in at least one scripting language (i.e. Bash, Powershell, Python).
• Experience in financial services industry.
• Experience on technology and infrastructure teams.
• Analytical Thinking
• Automation
• Production Support
• Adaptability
• Collaboration
• Innovative Thinking
• Stakeholder Management