IT Operations & Release Manager

Kansas Department of Health and Environment; Kansas; On-site; USD 74,000 - 95,000; Full time

Benefits offered by this job

Comprehensive medical, mental, dental,

Sick & Vacation leave

Work-Life Balance programs

Paid State Holidays

Fitness Centers

Employee discounts

Retirement And Deferred Compensation

Job summary

Kansas Department of Health and Environment (KDHE) seeks a seasoned IT program lead to oversee KEES operations, enhancements, and projects. You will liaise with KDHE and DCF, create, maintain SOPs, and ensure incident, change, security, and release management processes are effective.

Manage vendors, direct Help Desk and Business Support teams, monitor defects, ensure testing meets agency needs, and drive improvements with measurable goals.

Qualifications

• 4 years experience with DDI project implementations and application support.
• Bachelor's degree in IT, MIS, Health, Social Services, or related field.
• 10 years in a leadership position on application development projects and/or application support
• 5 years supervisory experience

Responsibilities

• Develop multi-year roadmap for KEES system, aligning technology investments with business priorities.
• Monitor changes to ensure schedules, issues, risks, and resources are being managed and communicated appropriately.
• Evaluate change requests to ensure estimates are reasonable and negotiate on behalf of the State.
• Oversee the work of assigned staff, following agency policy for performance goal setting and reviews.
• Engage in staff developmental activities, such as coaching, mentoring, and training.

Education

High School or GED

Job description

Kansas Department of Health and Environment (KDHE) seeks a seasoned IT program lead to oversee KEES operations, enhancements, and projects. You will liaise with KDHE and DCF, create, maintain SOPs, and ensure incident, change, security, and release management processes are effective.

Manage vendors, direct Help Desk and Business Support teams, monitor defects, ensure testing meets agency needs, and drive improvements with measurable goals.