IT Operations & NOSC Lead (24x7, TS/SCI)

Peraton; Reston (VA); On-site; USD 135,000 - 216,000; Full time

Job summary

Peraton IT Operations Infrastructure Services Lead (ISL) will join a national intelligence program in Northern Virginia to deliver engineering, deployment, operations and sustainment of IT products and services. The role also serves as the NOSC Team Lead.

Responsibilities include strategy development, 2nd/3rd line support, on-call after-hours maintenance, and leading a team of technicians across campus sites in a 24x7 environment.

Qualifications

• Active TS/SCI clearance with ability to obtain a Poly.
• Minimum 12 years IT infrastructure experience; BS/BA required.
• Experience in enterprise observability, monitoring, load balancing and incident support (Tier 2/3).
• Active TS/SCI with Poly clearances.
• Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management.
• Master's Degree in Computer Science, Information Systems, Engineering, Business or Mathematics.
• Strong experience in network administration including design, engineering, documentation, implementation and repair.

Responsibilities

• Develop strategy of the client/server system and design architecture to support strategy.
• Provide 2nd and 3rd tier hardware and software support for end-users.
• Perform On-Call Emergency support service and after-hours maintenance.
• This position manages/performs Shift work to cover the 24x7 Operations.
• Identify and evaluate new products/services to improve customer support.

Skills

TS/SCI clearance with Poly

IT infrastructure management

24x7 shift operations

Education

BS/BA degree

MS/MA degree

PhD

Job description

Peraton IT Operations Infrastructure Services Lead (ISL) will join a national intelligence program in Northern Virginia to deliver engineering, deployment, operations and sustainment of IT products and services. The role also serves as the NOSC Team Lead.

Responsibilities include strategy development, 2nd/3rd line support, on-call after-hours maintenance, and leading a team of technicians across campus sites in a 24x7 environment.