IT Operations & Maintenance Manager

Amentum; Morgantown (WV); On-site; USD 165,000 - 209,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Matching

Educational Reimbursement

Parental Leave

Employee Stock Purchase Plan

Job summary

Amentum is seeking an IT Operations & Maintenance Manager to supervise design, implementation, operations, and maintenance of IT infrastructure. This role interfaces with LM clients to optimize Enterprise Network performance while ensuring cybersecurity and budget compliance.

The ideal candidate will have a Bachelor's degree in a STEM field, 10+ years IT experience with 5 years in leadership, and strong communication and customer service skills to support LMSP customers.

Qualifications

• Bachelor’s degree in computer science or related STEM field.
• Minimum of 10 years of IT experience, with 5 in leadership.
• Valid Driver’s License.
• No professional certification required.

Responsibilities

• Lead IT Operations and Maintenance department personnel ensuring safety.
• Oversee reliable and secure operation of the LM Enterprise Network and provide help desk support.
• Communicate with the Client and LMSP customers to understand goals and provide status.
• Manage fiscal year budgets for IT O&M.
• Actively recruit staff and provide mentorship.
• Approve SOPs for Network Operations Team.
• Represent LM and LMSP professionally.
• Demonstrate expertise in Microsoft solutions, enterprise servers, storage, networking, and virtualization.

Skills

IT Operations

Technical Leadership

Budget Management

Customer Service

Communication Skills

Enterprise IT

Education

Bachelor's degree in Computer Science

Job description

Amentum is a global leader in advanced engineering and innovative solutions, supporting critical missions across defense, intelligence, energy, and civilian sectors. Our people are our competitive advantage, driven by purpose, collaboration, and a commitment to delivering excellence for our customers and communities. We are currently seeking an IT Operations & Maintenance Manager to support our team.

The IT Operations & Maintenance manager will oversee design, implementation, operations, and maintenance of IT infrastructure. Manage IT Operations personnel. Interface with LM client to optimize LM Enterprise Network performance within the constraints of budget and cybersecurity ensuring the needs of the LMSP customers are met.

JOB ESSENTIAL DUTIES/RESPONSIBILITIES:

• Lead IT Operations and Maintenance (IT O&M) Department personnel ensuring each team member performs his/her job safely.
• Primarily responsible for the reliable and secure operation of the LM Enterprise Network and providing help desk and desktop support to LM clients and LMSP customers.
• Communicate with the Client and LMSP customers to understand short-term and long-term goals including desired upgrades to the Network and provide status of IT O&M activities.
• Ensure the IT O&M team provides excellent customer service by understanding the needs of the LMSP customer and the mission of DOE-Legacy Management.
• Manage Fiscal Year budgets for IT O&M.
• Identify and provide constructive feedback to employees and provide mentorship as appropriate.
• Actively coordinate the recruitment of staff.
• Approve Standard IT Operating Procedures (SOPs) for Network Operations Team.
• Represent LM and LMSP in a professional manner.
• Demonstrate excellent technical skills and proficiency with design, implementation, and support of Microsoft solutions, enterprise server, storage, network, and virtualization components.
• Other duties as assigned.

Travel: Less than 10%

EDUCATION, LICENSE, CERTIFICATION, And EXPERIENCE

• Education: Bachelor’s degree in computer science or related STEM field.
• Experience: Minimum of 10 years of IT experience, with 5 of those years in leadership.
• Licenses: Valid Driver’s License
• Certifications: No professional certification required

Required Screenings

• Drug Screen
• Physical Assessment (if applicable)
• Background Check (Criminal, Civil, Educational, Previous Employment, etc.)
• Driver Record Screen (for positions requiring on-the-job-driving)

REQUIRED SKILLS/ABILITIES:

• Experience in IT Operations and/or IT Projects.
• Experience with Leading Technical Teams
• Ability to work independently and as part of a team.
• Demonstrated experience managing department budget
• Strong communication skills and demonstrated focus on exemplary customer service
• Technical background in enterprise environments to support team interaction, project estimation, and project management engagement.

Legacy Management Support (LMS) Organizational Core Values: One Team, One Mission

Successfully execute the LM mission safely through a disciplined culture of organizational excellence.

• Safety – The foundation of everything we do.
• Teamwork – Leading with trust, open communication, and collaboration.
• Quality – Striving to exceed expectations.
• Ownership – Each of us has the responsibility to contribute and be accountable.

ESSENTIAL PHYSICAL REQUIREMENTS:

Physical Activities:

Sedentary: Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as sedentary when walking and standing are required only occasionally, and all other sedentary criteria are met.

SUPERVISORY RESPONSIBILITIES:

This position provides direct/indirect supervision to (department) staff under their charge.

EMPLOYMENT-AT-WILL:

Employment is at will, unless prohibited by local and/or state laws.

Compensation Details:

$164,701.72 - $208,533.63

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

09/09/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.