IT Operations Lead: Multisite Infra & Security

Cosmos Sport S.A.; Ohio; On-site; USD 95,000 - 134,000; Full time

Benefits offered by this job

Health Insurance Program

Company car

Laptop & mobile phone

Employee discount

Onsite gym

Wellbeing programs

Education opportunities

Job summary

Cosmos Sport SA, part of JD Sports Fashion Plc, seeks an IT Operations Senior Manager to lead the IT team across stores and offices in Greece. The role focuses on reliable infrastructure, incident management, and vendor coordination in a fast-paced omnichannel environment.

You will own budgets, drive security posture with SOC partners, and mentor a multidisciplinary team to deliver scalable services aligned with business goals.

Qualifications

• Senior-level IT Operations experience in a multi-site environment, ideally retail or digital commerce.
• Proven leadership of multidisciplinary technical teams.
• Strong knowledge of enterprise infrastructure, cloud platforms, networks and monitoring.
• Understanding of cyber security risk, audits and SOC collaboration.
• Excellent stakeholder management and decision-making in a fast-paced business.
• Relevant certifications (ITIL, Azure, AWS, Cisco, CISSP/CISM) are a plus.

Responsibilities

• Ensure reliable, high-performing infrastructure and IT support for stores and offices.
• Oversee monitoring, maintenance, upgrades, and documentation; manage incidents and changes.
• Lead technology partners and vendors to meet service levels and cost targets.
• Own operational budgets and optimize infrastructure and services.
• Oversee security risks, remediation, incident response and business continuity.
• Coordinate with SOC, external providers and JD Group Cyber Security.
• Mentor and develop the team; drive ownership and continuous improvement.

Skills

IT Operations leadership

Infrastructure & cloud

Vendor management

Security & SOC collaboration

Stakeholder communication

English & Greek fluency

Education

Bachelor's degree in IT / Computer Science / Engineering

Postgraduate qualification advantageous

Tools

ITIL

Microsoft Azure

AWS

Cisco networking

Security tools

Job description

Cosmos Sport SA, part of JD Sports Fashion Plc, seeks an IT Operations Senior Manager to lead the IT team across stores and offices in Greece. The role focuses on reliable infrastructure, incident management, and vendor coordination in a fast-paced omnichannel environment.

You will own budgets, drive security posture with SOC partners, and mentor a multidisciplinary team to deliver scalable services aligned with business goals.