IT Operations Lead - Multi-Site Scale & Security

Genesis; San Carlos (CA); Presencial; USD 120.000 - 190.000; Jornada completa

Descripción de la vacante

Genesis is seeking an IT Operations Lead to own IT for a robotics startup, building the California site first and scaling to additional sites with consistency. You ensure new hires have everything they need on day one, wherever they are seated, and you decide what runs in-house vs. by vendors.

You will manage networks, security, and device fleets, build scalable IT processes, and lead vendor relationships. A hands-on, proactive mindset is essential for success.

Formación

• 8+ years, including time as the senior or sole IT owner at a company that scaled from one site to several.
• Experience managing employee devices, operating systems, and IT infrastructure
• Strong understanding of identity management, access controls, and IT security
• Hands-on with networking, including environments where equipment and devices, not just laptops, sit on the network
• Has been through a security compliance effort (SOC 2 or customer audits) on the IT side.
• Experience automating IT workflows and improving operational efficiency
• Strong troubleshooting skills and ability to solve problems independently
• A proactive, hands-on mindset with the ability to build systems and processes from scratch. Has stood up at least one new site from empty space and run the vendors that kept it running.

Responsabilidades

• Build and scale IT infrastructure to support a rapidly growing startup
• Own employee hardware, including purchasing, setup, maintenance
• Manage employee access to company systems, including onboarding, offboarding, and permissions
• Own networking at every site: office, conference rooms, and the floor, where collection stations and robots need bandwidth, segmentation and uptime
• Implement security measures to protect employee devices, internal systems, and company data
• Establish IT policies and own our side of security compliance: customer security questionnaires, SOC 2 readiness, data-handling rules with Legal
• Select and manage the vendors that run what we do not: managed services, networking and cabling, ISP, AV, SaaS. Own the IT budget.
• Automate IT processes to improve efficiency and reduce manual work
• Make sure support works at every site, through a vendor or in person, and step in yourself when it matters.

Conocimientos

IT operations

Vendor management

Security compliance

Networking

Automation

Onboarding/offboarding

Identity management

Troubleshooting

Herramientas

SOC 2 readiness

Descripción del empleo

Genesis is seeking an IT Operations Lead to own IT for a robotics startup, building the California site first and scaling to additional sites with consistency. You ensure new hires have everything they need on day one, wherever they are seated, and you decide what runs in-house vs. by vendors.

You will manage networks, security, and device fleets, build scalable IT processes, and lead vendor relationships. A hands-on, proactive mindset is essential for success.