IT Operations Engineer Pittsburgh, Pennsylvania, United States

Ivalua; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 88,000 - 115,000; Full time

Benefits offered by this job

Hybrid work model

Snacks and weekly lunches in theoffice

Career development program

Diversity and inclusion

Job summary

Ivalua is seeking an IT Operations Engineer to join the Platform Engineering team. You will provide continuous infrastructure support across staggered shifts, ensuring system stability, automation, and reliable handoffs.

Role involves automation, containerized workloads, patching, vulnerability remediation, capacity planning, and cross-functional collaboration. Hybrid office model with global operations and ongoing training opportunities.

Qualifications

• At least 3 years of experience in IT operations, systems administration, containerization, and infrastructure support.
• Basic understanding of infrastructure-as-code (IaC) and configuration management principles.
• Familiarity with tools used for infrastructure provisioning and automation.
• Basic understanding of containerization concepts (containers, images, service orchestration).
• Basic scripting (PowerShell, Bash, or Python) for automation and task efficiency.
• Understanding of networking fundamentals (DNS, IP, routing, firewalls).
• Familiarity with cloud infrastructure concepts (IaaS, VM management).
• Experience with monitoring and alerting systems.
• Understanding of security and vulnerability management concepts.
• Familiarity with Linux and Windows-based systems administration.

Responsibilities

• Execute and support infrastructure automation workflows, including running and validating pre-defined automation jobs.
• Assist in the maintenance and execution of configuration management and infrastructure provisioning pipelines.
• Manage and support containerized workloads, including deployments, restarts, scaling, and troubleshooting.
• Monitor infrastructure health and respond to alerts or incidents in real-time to ensure uptime.
• Execute patch management and validate system updates.
• Support vulnerability remediation and escalate complex issues.
• Perform backup validation and assist in restore operations.
• Maintain and update operational documentation and runbooks.
• Participate in onboarding and offboarding of systems and users.
• Conduct peer reviews for operational changes and tasks.
• Ensure clean shift handoffs with proper documentation.
• Support routine maintenance and scheduled operational activities.
• Act as an operations point of contact for cross-functional teams.
• Assist in capacity monitoring and planning and identify scaling recommendations.
• Support data-driven decisions by reporting on system performance and utilization.
• Collaborate with senior engineers on complex issues within defined procedures.
• Establish a consistent operational tempo and monitor trends for proactive maintenance.

Skills

IT operations

Systems administration

Containerization

IaC basics

Networking basics

Scripting

Cloud IaaS

Monitoring tooling

Linux/Windows

Education

Bachelor’s degree in IT

Tools

Infrastructure provisioning tools

Job description

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of over sixty IT & Cybersecurity professionals in charge of the deployment and operations of the Ivalua Cloud, which hosts the environments for our clients around the world. It is also responsible for internal IT infrastructures, IT applications and data, IT support for our users as well as the Security monitoring & IT security handling.

ROLE:

We are seeking an Operations Engineers to join our Platform Engineering team. These roles provide continuous infrastructure support across staggered shifts, ensuring system stability, operational excellence, and seamless handoff between coverage windows.

WHAT YOU WILL DO WITH US

Execute and support infrastructure automation workflows, including running and validating pre-defined automation jobs

Assist in the maintenance and execution of configuration management and infrastructure provisioning pipelines

Manage and support containerized workloads, including service lifecycle operations (deployments, restarts, scaling, and troubleshooting)

Monitor infrastructure health and respond to alerts or incidents in real-time, ensuring uptime and stability

Execute patch management and validate system updates

Support vulnerability remediation and elevate complex issues

Perform backup validation and assist in restore operations

Maintain and update operational documentation and runbooks

Participate in onboarding and offboarding of systems and users

Conduct peer reviews for operational changes and tasks

Ensure clean shift handoffs with proper documentation

Support routine maintenance and scheduled operational activities

Act as an operations point of contact for cross-functional teams, providing insight into system health and ongoing activities

Assist in capacity monitoring and planning, identifying trends and escalating recommendations for scaling or optimization

Support data-driven decisions by helping gather and report on system performance and utilization metrics

Assist with routine maintenance and operational tasks across container orchestration environments

Support and collaborate with senior engineers on complex issues, but operate within defined procedures for standard operations

Contribute to establishing a consistent operational tempo, including monitoring trends, identifying anomalies, and supporting proactive maintenance

YOUR PROFILE

Required experience:

At least 3 years + experience in IT operations, systems administration, containerization, and infrastructure support

Basic understanding of infrastructure-as-code (IaC) and configuration management principles

Familiarity with tools used for infrastructure provisioning and automation

Basic understanding of containerization concepts (e.g., containers, images, service orchestration)

Basic scripting (PowerShell, Bash, or Python) for automation and task efficiency

Understanding of networking fundamentals (DNS, IP, routing, firewalls)

Familiarity with cloud infrastructure concepts (IaaS, VM management, storage)

Experience with monitoring and alerting systems

Understanding of security and vulnerability management concepts

Familiarity with Linux and Windows-based systems administration

Ability to troubleshoot issues across application, container, and infrastructure layers

Proactive mindset toward identifying improvements in system performance and operational efficiency

• Bachelor’s degree in IT, or relevant field preferred with a minimum of 3 years of relevant professional experience OR Equivalent combination of education and experience

Strong attention to detail and process adherence

Ability to work independently within defined procedures

Strong communication and collaboration skills

WHAT HAPPENS NEXT

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week),
• We're a team dedicated to pushing the boundaries of product innovation and technology,
• Sustainable Growth, Privately Held,
• A stable and cash-flow positive Company since 10 years,
• Snacks and weekly lunches in the office,
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,
• Unlock and unleash your full professional potential with our exceptional training and career development program,
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,
• Regular social events, competitive outings, team running events, and musical activities,

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

One of Ivalua’s core values is to Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience.

Title: IT Operations Engineer

Base range minimum: 88000$ USD

Base range maximum: 115000$ USD

*Additional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Ivalua’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.