IT Operations Engineer - Onsite Mt Laurel NJ 2nd Shift

Blue Mantis; Kittery (ME); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Game-day impact

Growth opportunities

Hands-on technology

High-energy workplace

Job summary

Blue Mantis seeks an IT Operations Engineer to support enterprise-class data centers and ensure high availability of network infrastructure for game-day operations.

The role requires expertise in server, cloud, and networking with a proactive, adaptable mindset in a fast-paced environment. Weekend and holiday coverage is required; onsite 2nd shift 3PM–12AM.

Qualifications

• Bachelor's degree or equivalent hands-on experience required.
• Experience in multisite complex environments and enterprise IT operations.
• CCNA/CCNP ITIL or equivalent certifications preferred.

Responsibilities

• Server Administration across Windows, Linux, and Unix environments.
• Cloud operations in AWS, Azure, O365; manage containerization.
• VMware virtualization management for performance and availability.
• Monitor network health with SolarWinds and DataDog; ensure SLAs.
• Lead incident resolution for network-related issues and escalations.
• Implement security best practices for on-prem and cloud environments.
• Create and maintain detailed network topology and troubleshooting docs.

Skills

Cisco Nexus

Arista Switches

Meraki Switches

Cisco Wireless Controllers

Windows

Linux

Unix

ServiceNOW

Cloud Platforms

VMware

Backup & DR

Firewall & Routing

Scripting

NOC Operations

Education

Bachelor's degree in Computer Science/IT or equivalent hands-on experience

Tools

Rubrik

Zerto

SolarWinds

DataDog

VMware

Job description

Be Part of the Team Behind the Game

Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.

The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.

If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.

Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league's fast-paced and mission-critical IT environment.

Work Schedule includes working Weekends and Holidays. Onsite Schedule: 2nd Shift 3PM to 12AM. Days Onsite: Friday/Saturday/Sunday/Monday/Tuesday.

Employment Details

• Department: Blue Mantis
• Employment Type: Full Time
• Location: Onsite
• Workplace type: Onsite

Key Responsibilities

• Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
• Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
• Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
• System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills, Knowledge and Expertise

Required Skills

• Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
• Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki)
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.
• Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

• Provide game day support on major holidays when games are played.
• Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
• Experience: Demonstrated expertise in a complex, multisite environment.

Salary

Base Salary Range: $120,000.00 - $165,000.00

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Benefits

• The unique opportunity to be part of the league's technological foundation.
• A challenging, high-energy workplace with direct impact on game-day success.
• Hands-on experience with cutting-edge technologies in a mission-critical environment.
• Opportunities for growth, learning, and professional development.

About Blue Mantis

Blue Mantis is a leading strategic digital technology services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to ensure clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations in a multitude of vertical industries and is backed by leading private equity firm Recognize.