IT Operations Engineer - Onsite Mt. Laurel NJ - 1st Shift

Blue Mantis; Philadelphia (Philadelphia County); On-site; USD 120,000 - 165,000; Full time

Job summary

Blue Mantis is seeking an IT Network Operations Engineer to support enterprise-class data centers and ensure network availability for game-day operations. The role focuses on high availability across on-premise and cloud environments, involving proactive monitoring, incident resolution, and documentation.

The position is onsite in the United States with a 1st shift 7AM–4PM schedule and weekend/holiday work as required, contributing to national and league-wide IT infrastructure and fan experience.

Qualifications

• Bachelor's degree in CS/IT or equivalent hands-on experience.
• CCNA and CCNP (or equivalent) ITIL and server/cloud certifications preferred.
• Experience in multisite, complex environments is required.
• Strong knowledge of networking, security practices, and incident management.

Responsibilities

• System Monitoring using SolarWinds and DataDog to ensure network reliability.
• Lead network-related incident resolution and SLA adherence.
• Implement and support secure networking across on-premise and cloud environments.
• Create and maintain detailed network documentation and topology maps.

Skills

Cisco Nexus/Arista/Meraki Switches

Cisco Wireless Controllers

Windows, Linux, Unix environments

ServiceNow ticketing

Education

Bachelor's degree in Computer Science or equivalent

CCNA

CCNP

ITIL

Tools

SolarWinds

DataDog

ServiceNow

Job description

Compensation: $120,000 - $165,000 / year

Department: Blue Mantis

Location: Onsite

Compensation: $120,000 - $165,000 / year

Description

Work Schedule includes working Weekends and Holidays. Onsite Schedule 1st Shift, 7AM to 4PM. Onsite: Wednesday/Thursday/Friday/Saturday/Sunday

Be Part of the Team Behind the Game

Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Network Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership, and passion for innovation to the league’s fast-paced and mission-critical IT environment.

Key Responsibilities

• System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills, Knowledge and Expertise

Required Skills

• Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista)
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs. tag? The original list tags close properly.
• Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

• Provide game day support on major holidays when games are played.
• Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands‑on experience.
• Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
• Experience: Demonstrated expertise in a complex, multisite environment.

Base Salary Range: $120,000 to $165,000.00

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required.

Benefits

What You’ll Gain

• The unique opportunity to be part of the league’s technological foundation.
• A challenging, high-energy workplace with direct impact on game-day success.
• Hands-on experience with cutting-edge technologies in a mission-critical environment.
• Opportunities for growth, learning, and professional development.