IT Operations/Applications Manager - Healthcare

Search Solutions, LLC; Pomona (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Benefits

Vacation

401K

Job summary

A leading IT solutions provider is seeking an IT Operations/Applications Manager to oversee department operations and manage application support in the healthcare sector. This full-time role entails responsibilities such as defining team roles, managing enterprise applications, and ensuring effective communication with medical groups. The ideal candidate will have a bachelor's degree in computer science and at least four years of direct experience in healthcare application support, along with strong problem-solving skills. Benefits include health coverage and a 401K plan.

Qualifications

• Bachelor degree in computer science, engineering or related discipline is required.
• Four or more years of experience in healthcare application support.
• 2+ years of managerial experience in a healthcare setting.

Responsibilities

• Define roles and accountabilities for IT department staff.
• Manage application and system administration for enterprise applications.
• Work with business users to coordinate application changes.

Skills

Healthcare application support

Application configuration

Team management

Problem diagnosis and resolution

Training and development

Education

Bachelor degree in computer science or related discipline

Job description

Overview

IT Operations/Applications Manager - Healthcare. Full-time position to manage IT department operations and applications. Responsible for daily operation; service to all issues related to applications; handle all IT requests including report, application and ad hoc report requests. Manage EDI process to ensure encounters and electronic claims load to system accurately and timely. Communicate with related medical groups and hospitals regarding HCC and data quality.

Responsibilities

• Define roles and accountabilities for staff within the group and in the context of the broader process/operation in support of cross-functional efforts.
• Define performance expectations and goals for staff.
• Manage application and system administration supporting a wide variety of enterprise applications and systems.
• Identify training needs for all direct reports.
• Work with business users to coordinate application or environment changes.
• Provide facets application support for all internal users.
• Review and coordinate changes to release process, closely work with application deployment team members.
• Diagnose and resolve issues with custom, commercial and outsourced applications including third-party interfaces.
• Identify areas for improvement.

Education

Bachelor degree in computer science, engineering or related discipline. Other degrees will be considered with appropriate background and experience.

Experience

• Four or more years directly related experience in healthcare application support.
• 2+ years manager experience in healthcare related business.
• 2+ years healthcare claim EDI experience, HCC and encounter collection.
• 3+ years experience in application configuration, and benefit setting.
• Understands importance of accuracy and responsiveness with a strong sense of urgency.

This is a full-time position.

Health Benefits, vacation, 401K are included