IT Operations Administrator

Centor; Millersburg (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health/Dental/Vision coverages

Wellness Program

Vacation

12 Paid Holidays

401k

Attendance Program

Job summary

Centor is seeking an IT Operations Administrator to manage daily IT operations, maintenance, and security across our environment. You will support users, manage accounts, and assist with system upgrades and cybersecurity, working with corporate IT and vendors.

This role requires strong troubleshooting, communication, and customer service skills, and may involve both office and manufacturing settings with some equipment movement.

Qualifications

• Associate degree in IT, Computer Science, or related field preferred; equivalent experience considered.
• 2-5 years of IT support or systems administration experience.
• Strong troubleshooting and problem-solving skills.
• Experience with Windows, Microsoft 365, networking, and user administration.
• Experience with Active Directory/Entra ID preferred.
• Manufacturing or industrial IT experience preferred.
• Strong communication, organization, and customer service skills.
• Ability to work effectively with corporate IT, vendors, and employees.
• Any other duties necessary

Responsibilities

• Provide day-to-day technical support and troubleshooting.
• Administer user accounts, permissions, and system access.
• Set up and maintain computers, mobile devices, printers, and other IT equipment.
• Support Microsoft 365, business applications, networks, and connectivity.
• Maintain IT assets, licenses, documentation, and system records.
• Support cybersecurity, backups, system updates, and access controls.
• Assist with IT projects, system upgrades, implementations, and process improvements.
• Coordinate with corporate IT and outside technology vendors.
• Support employee onboarding and offboarding, including equipment and system access.
• Provide employees with basic technology and cybersecurity guidance.
• Perform other IT duties as assigned.

Skills

Troubleshooting

Customer service

Communication

Collaboration

Education

Associate degree in IT/CS

Tools

Windows

Microsoft 365

Active Directory/Entra ID

Networking

Job description

The IT Operations Administrator is responsible for the daily operation, maintenance, and security of Centor's IT environment. This position provides technical support, administers systems and user accounts, maintains hardware and software, supports cybersecurity and networks, and assists with IT projects and improvements. The role works closely with employees, leadership, vendors, and corporate/Gerresheimer IT.

• Provide day-to-day technical support and troubleshooting.
• Administer user accounts, permissions, and system access.
• Set up and maintain computers, mobile devices, printers, and other IT equipment.
• Support Microsoft 365, business applications, networks, and connectivity.
• Maintain IT assets, licenses, documentation, and system records.
• Support cybersecurity, backups, system updates, and access controls.
• Assist with IT projects, system upgrades, implementations, and process improvements.
• Coordinate with corporate IT and outside technology vendors.
• Support employee onboarding and offboarding, including equipment and system access.
• Provide employees with basic technology and cybersecurity guidance.
• Perform other IT duties as assigned.

Qualifications

• Associate degree in IT, Computer Science, or related field preferred; equivalent experience considered.
• 2-5 years of IT support or systems administration experience.
• Strong troubleshooting and problem-solving skills.
• Experience with Windows, Microsoft 365, networking, and user administration.
• Experience with Active Directory/Entra ID preferred.
• Manufacturing or industrial IT experience preferred.
• Strong communication, organization, and customer service skills.
• Ability to work effectively with corporate IT, vendors, and employees.
• Any other duties necessary

This position works in both office and manufacturing environments and may require occasional lifting or movement of IT equipment.

Full Benefits Package including Health/Dental/Vision, Wellness Program, Vacation, 12 Paid Holidays, 401k, Attendance Program and many more

Centor is an Equal Opportunity Employer and affords equal opportunity to all applicants and employees for all positions without regards to race, color, religion, sex national origin, age, disability, veteran status, or any other legally protected status in accordance with applicable federal, state, and local laws