IT Operation Analyst - Hybrid Toccoa, GA / Greenville, SC

1st Franklin Financial Corporation; Toccoa (GA); Hybrid; USD 70,000 - 80,000; Full time

Job summary

1st Franklin Financial Corporation in Toccoa, GA is seeking an IT Operations Analyst for a hybrid role in Toccoa, GA or Greenville, SC. Base salary ranges from $70,000 to $80,000 annually. The role supports IT operations through invoice processing, budget tracking, reporting, and analytics.

You will coordinate IT purchase requests, support capacity planning, metrics, SLAs, and drive business value. The analyst aids audit readiness and documents processes across IT.

Qualifications

• Undergraduate Degree in Business or related field.
• Minimum of 2 years' experience in IT operations, financial management, or project management.
• Strong proficiency with Excel.
• Ability to maintain confidential business and personal information.
• Advanced interpersonal relationship skills at a variety of levels and business settings.
• Strategic mindset with strong skill to manage change, complexity, and drive for results.
• Demonstrate the ability to analyze relevant information and apply individual judgment.
• Proficient with MS Office Suite products.
• Must possess a valid driver's license and the ability to operate an automobile as needed.

Responsibilities

• Oversee IT invoice processing including submission and partial processing.
• Understand and analyze the drivers behind IT invoices and expenses.
• Collaborate with finance teams to monitor budget, track expenses, and identify cost-saving opportunities.
• Support budget planning, including tracking vendor renewals, cost increases, and contract end dates.
• Produce IT operations reporting for leadership.
• Develop and maintain IT operations analytics.
• Coordinate with ITSM and Deployment Managers to support capacity planning, metrics, SLAs, and business value.
• Understand business and departmental metrics and organizational linkage.
• Process IT purchase requests and manage IT office supply inventory.
• Support special and high-priority projects assigned.
• Participate in IT processes to comply with internal policies and regulatory requirements.
• Document processes and workflows through written and visual tools and templates.
• Coordinate meetings and events for IT leadership team.

Skills

Excel

MS Office Suite

Confidential information handling

Interpersonal skills

Strategic mindset

Change management

Multitasking

Teamwork

Education

Undergraduate Degree in Business or related field

Tools

Power BI

SharePoint

SAP

Concur

Job description

#26-629

Toccoa, Georgia, United States

Job Description

Join our growing team as an IT Operations Analyst.

This position is a Hybrid position in Toccoa, GA or Greenville, SC.

Annual Base Salary - $70,000 to $80,000

This role supports IT operations through invoice processing, budget tracking, reporting, and analytics. Coordinate IT purchase requests and office supply management. Partner with ITSM and Deployment Managers to support capacity planning, metrics, SLAs, and business value. The Analyst supports audit readiness and process documentation across the IT department.

Principal Accountabilities and Responsibilities

Invoice Processing and Financial Oversight

• Oversee IT invoice processing including submission and partial processing
• Understand and analyze the drivers behind IT invoices and expenses
• Collaborate with finance teams to monitor budget, track expenses, and identify cost-saving opportunities
• Support budget planning, including tracking vendor renewals, cost increases, and contract end dates

Support IT Operations Reporting and Analytics

• Produce IT operations reporting for leadership
• Develop and maintain IT operations analytics
• Coordinate with ITSM and Deployment Managers to support capacity planning, metrics, SLAs, and business value
• Understand business and departmental metrics and organizational linkage

Performs Office Supply Management

• Process IT purchase requests
• Manage IT office supply inventory

Support IT and Infrastructure Teams

• Support special and high-priority projects assigned
• Participate in IT processes to comply with internal policies and regulatory requirements
• Document processes and workflows through written and visual tools and templates
• Coordinate meetings and events for IT leadership team

EDUCATION, QUALIFICATIONS, AND EXPERIENCE

• Undergraduate Degree in Business or related field
• Minimum of 2 years' experience in IT operations, financial management, or project management
• Strong proficiency with Excel
• Ability to maintain confidential business and personal information
• Advanced interpersonal relationship skills at a variety of levels and business settings
• Strategic mindset with strong skill to manage change, complexity, and drive for results
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Ability to work in a team environment
• Ability to manage multiple tasks simultaneously
• Proficient with MS Office Suite products
• Must possess a valid driver's license and the ability to operate an automobile as needed

DESIRABLE

• Experience with SharePoint
• Experience with SAP, Concur, etc.
• Experience with data reporting or analytical tools (e.g.., Power BI, Excel pivot tables/Power Query)

In compliance with Transparency in Coverage (TIC) regulations, please see the machine-readable files (MRF's) that contain negotiated rates of the providers.
https://www.anthem.com/machine-readable-file/search These files are updated monthly by Anthem.
Anthem is committed to delivering on meaningful transparency efforts that help consumers make informed healthcare decisions and in supporting the Transparency in Coverage regulations, as outlined by the Tri-Agencies.
For more information, please visit our CAA/Transparency Resource Center .

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