IT Officer/Assistant Store Manager

Real Fruit Bubble Tea; Bay Shore (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Real Fruit Bubble Tea in Bay Shore, NY seeks a flexible team member to support daily store operations and IT needs. Reporting to the IT Manager, you will troubleshoot POS systems, internet connections, debit and credit machines, and assist with store activities weekly, including beverage preparation and customer service.

No prior experience is required as training is provided. You’ll collaborate with the Store Manager and regional teams, manage inventory, and help with IT policy development

Qualifications

• New grads welcome, no prior experience required and training will be provided.
• Excellent communication skills (written and verbal) and interpersonal skills.
• Effective time management, decision-making, and problem-solving with meticulous attention to detail.
• Strong ability with Microsoft Office applications.

Responsibilities

• Assist in daily store operations, including prepping ingredients and beverages.
• Support store manager with staff supervision and customer service.
• Manage inventory, stock levels and ordering supplies.
• Provide IT support for POS systems, networks, and payment terminals.
• Serve as IT liaison with administrative and operational teams.
• Collaborate with departments and managers to align IT with business needs.
• Contribute to IT policies and procedures to maintain efficient operations.

Skills

Communication skills

Microsoft Office

Multitasking

Tools

POS systems

Network connections

Debit/Credit machines

Job description

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have over 100+ locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

Position Description

Reporting to the I.T. Manager and above, the position is responsible for coordinating and troubleshooting POS systems, internet connections, installations, debit and credit machines, and all related technological areas of the organization. They will also assist the I.T. Manager with departmental and company-wide projects as needed. Additionally, this role requires assisting in store operations and supporting daily store activities on a weekly basis, including preparing drinks and helping with customer service.

Expectations of the Successful Candidate

• New graduates are welcome!
• No previous work experience is required, training will be provided.
• Excellent communication skills (written and verbal) and interpersonal skills.
• Effective time management, decision-making, and problem-solving skills with a meticulous attention to detail.
• Strong ability in working with Microsoft Office suite applications.
• Strong multitasking skills and ability to perform tasks effectively under pressure.
• High level of organizational capabilities.
• Provide strong support to the Store Manager in ensuring smooth operations.

Duties and Responsibilities

• Assist in daily store operations, including prepping ingredients, making beverages, and maintaining cleanliness.
• Support store manager with staff supervision, ensuring smooth operations and excellent customer service.
• Manage inventory, stock levels, and order supplies to keep the store running efficiently.
• Manage and provide technical support for POS systems, network connections, debit/credit machines, and other I.T. services to meet operational needs.
• Serve as the I.T. liaison with administrative and operational teams to understand and address technology concerns.
• Collaborate with departments and store/regional managers to ensure I.T. integration aligns with business needs and project requirements.
• Participate in the development and implementation of I.T. policies, procedures, and service offerings to maintain consistent and efficient operations

Pay Range: $18.00–$25.00 USD per hour

Job Type: Part-time & Full-time

Transportation: This position requires travel; candidates must have access to a reliable vehicle.