IT MSP Project Coordinator - Client Liaison & Scheduling

CIO Technology Solutions; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

SIMPLE IRA with company match

Certification reimbursement

Job summary

CIO Technology Solutions in Tampa, FL seeks a Project Coordinator to manage client projects from start to finish. You will be the primary contact for status, coordinating engineering, account management, and operations to keep scope, schedule, and records on track.

You will lead kickoff meetings, provide milestone and risk updates, and ensure invoices align with quotes while maintaining thorough documentation and client communication.

Qualifications

• 2 to 3 years of project coordination experience, preferably in MSP or IT services.
• Experience with IT infrastructure knowledge and client-facing coordination.

Responsibilities

• Set up new projects and build schedules from the approved scope of work
• Schedule meetings and project resources across internal teams
• Lead client kickoff meetings and ongoing project check-ins
• Provide timely updates on progress, milestones, risks, and delays
• Document meetings, decisions, and action items for stakeholders
• Spot scope changes early and route to the right team
• Monitor project hours and budget and raise concerns early
• Track orders and keep clients updated on delivery
• Keep project records current and accurate
• Drive projects to closure and smooth transition to ongoing support
• Review project time, expenses, and products for accuracy
• Confirm labor billing per signed quote
• Prepare multi-month projects for monthly progress billing
• Flag discounts and unclear billing for review
• Have projects ready to invoice before month-end

Skills

Project coordination

Communication

Client meetings

multi-project organization

Education

High school diploma / GED

Associate/Bachelor in business or IT

CAPM

CompTIA Project+

ITIL Foundation

Tools

Microsoft 365

Outlook

Teams

SharePoint

Word

Excel

ConnectWise PSA

Job description

CIO Technology Solutions in Tampa, FL seeks a Project Coordinator to manage client projects from start to finish. You will be the primary contact for status, coordinating engineering, account management, and operations to keep scope, schedule, and records on track.

You will lead kickoff meetings, provide milestone and risk updates, and ensure invoices align with quotes while maintaining thorough documentation and client communication.