IT Manager / Technical Delivery Manager Location:Remote

ESR Healthcare; United States; Hybrid; USD 75,768 - 89,544; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave

Job summary

A healthcare organization is looking for an IT Manager / Technical Delivery Manager to lead a remote IT team in developing and delivering technical solutions. The role requires overseeing IT staff, managing budgets, and ensuring compliance with industry standards. Ideal candidates will have at least 8 years of relevant experience, including supervisory roles, along with strong leadership and communication skills. Benefits include health insurance, a 401(k) plan, and paid sick leave.

Qualifications

• 8 years of relevant work experience in IT management.
• 3-5 years of supervisory experience.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead an IT team in developing and supporting technical solutions.
• Manage IT staff and oversee contractor work.
• Ensure compliance with IT standards and governance.

Skills

Leadership capability

Strong communication skills

Interpersonal skills

Time management

Problem-solving skills

Presentation skills

Education

Equivalent combination of education and experience

8 years of relevant work experience

3-5 years of supervisory experience

Job description

Overview

IT Manager / Technical Delivery Manager

Location: Remote
Duration: Contract
Pay Range: $55/hr - $65/hr

Employee benefits include, but are not limited to health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Job Description: The primary purpose of this position is to lead an IT team in the development, delivery and support of innovative technical solutions and practices that advance IT division objectives and standards aligned with Client strategy. The manager will promote the engagement and professional development of employees within assigned responsibility areas.

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
• Manages an IT staff of 5 - 10 employees
• May oversee work performed by contractors
• Manages development and implementation of technical solutions in the relevant IT technical discipline in support of IT division objectives and client strategy goals
• Manages a small number of complex IT projects
• Promotes industry best practices and supports IT division standards
• Ensures compliance with IT division technology and security standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise
• Monitors production, outputs, and services to ensure that SLAs, and other IT division quality metrics, are met
• Maintains and controls budget, schedule, and team resources
• Manages vendors and service providers within team function
• Ensures staff has the resources and skills needed to support all work initiatives within the team’s assigned function and responsibilities
• Meets regularly with direct reports to ensure high employee engagement
• Meets regularly with the team to gather work statuses and discuss progress and obstacles
• Provides advice, guidance, encouragement and constructive feedback
• Promote culture of high-performance, continuous improvement and commitment to quality and accountability
• Establishes measurable individual and team objectives that are aligned with client IT division organizational goals
• Documents and presents performance assessments

Education and Experience

Equivalent combination of education and experience is considered.

• Eight years of work experience directly related to their current position, with three to five years of supervisory/Assistant Manager experience
• Strong leadership capability, executing as appropriate in the areas of responsibility
• Strong written and verbal communication skills
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building
• Effective time management, problem solving and multi-tasking skills
• Effective presentation skills
• Strong knowledge of the technologies, methodologies and practices in the relevant IT technical discipline
• Knowledge of the roles, skills and technical knowledge required to achieve goals within the relevant IT technical discipline