IT Manager (remote)

NAES Corporation; San Diego (CA); Remote; USD 143,000 - 180,000; Full time

Job summary

A leading company is seeking an IT Manager to oversee their IT and operational technology infrastructure. This remote role requires strategic leadership, technical expertise in network management, and the ability to foster collaboration across teams. Preference will be given to candidates in the Southwestern United States. The role offers competitive compensation and the opportunity to work on critical industrial projects.

Qualifications

• Bachelor's degree in related field is required.
• Experience in IT leadership roles with a focus on network infrastructure.
• Proficiency in routing, switching, and VPN technologies.

Responsibilities

• Manage IT and OT infrastructure for Middle River Power.
• Oversee IT systems for stability, security, and efficiency.
• Lead IT projects and manage vendor relationships.

Skills

Network infrastructure design

Network performance monitoring

Troubleshooting

Vendor management

Project management

Education

Bachelor's degree in Computer Science

Electrical Engineering

Tools

FortiGate

Cisco routers

Cisco switches

Citrix load balancers

Job description

Join to apply for the IT Manager (remote) role at NAES Corporation

Join to apply for the IT Manager (remote) role at NAES Corporation

This full-time remote position requires regular travel—approximately 20% to 30%—to support a fleet of power plants located in California, Virginia, West Virginia, Pennsylvania, and New Jersey. Preference is given to candidates based in the Southwestern United States. The primary focus of the role is to ensure the reliable and efficient operation of the networking infrastructure connecting these sites.

Opportunity Summary

The IT Manager is responsible for overseeing the management, support, and maintenance of the IT and OT infrastructure for Middle River Power, a client of NAES. This individual possesses a comprehensive understanding of the network environment, including its diverse systems, software, and hardware components. The IT Manager strategically plans and supports major network upgrades and changes, ensuring seamless integration and reliable performance. Additionally, they provide 24/7 support, monitor network performance using tools such as FortiGate and Azure solutions, and lead compliance efforts to maintain adherence to industry standards and regulatory requirements.

Your scope of responsibility as IT Manager includes the following primary functions:

Strategic Planning and Leadership

• Align IT strategy with organizational goals and support digital transformation initiatives.
• Develop and manage the IT budget, ensuring cost-effective procurement and resource allocation.
• Evaluate emerging technologies and recommend solutions to enhance efficiency and competitiveness.
• Lead IT projects from initiation through implementation and post-deployment support.
• Manage relationships with IT vendors, service providers, and consultants.
• Negotiate contracts and service level agreements (SLAs).

Infrastructure Management and Technical Support

• Oversee the company’s IT systems to ensure stability, security, and efficiency across all platforms.
• Manage LANs and WANs connected to a variety of systems, operating platforms, and IT architectures.
• Install and configure IT systems and hardware to ensure seamless communication and connectivity.
• Maintain up-to-date administrative documentation, including network diagrams, topologies, and equipment inventories.
• Monitor IT system performance and promptly identify, diagnose, and resolve technical issues.
• Proactively assess system alerts to detect and mitigate potential disruptions to service quality.
• Troubleshoot complex IT environments to resolve performance-related problems.
• Respond to assigned support cases, perform diagnostics, and ensure timely and thorough resolution.
• Maintain accurate records and logs of all IT incidents, issues, and support activities.
• Perform data entry and generate standard reports required for IT administration.

Compliance, Security, and Cross-Functional Collaboration

• Develop, implement, and enforce IT policies, procedures, and best practices.
• Identify and report suspected security breaches or system vulnerabilities to the appropriate internal teams.
• Drive compliance efforts to meet industry standards and regulatory requirements.
• Collaborate with the Operational Technology (OT) team to integrate IT systems with industrial control systems.
• Ensure secure and seamless communication between IT and OT environments.
• Support initiatives that improve real-time data sharing and operational visibility.
• Contribute to special projects and perform additional tasks as needed to ensure network integrity.

NAES Safe

Safety is a core value at NAES, and as a condition of employment, all employees are expected to remain mentally alert and work safely at all times. Employees must also adhere to all safety warnings and posted signs while on company property. Additionally, they are required to follow all NAES safety rules and procedures. Adherence to these safety responsibilities is one of the key factors in the evaluation of each employee’s performance.

Working Relationships

The IT Manager reports to the Client Service Manager for MRP and works closely with both corporate and plant personnel, as well as management, to support and optimize the infrastructure and related systems used by Middle River Power. This role collaborates with the compliance department to ensure NERC CIP compliance and to provide the necessary documentation of adherence. The IT Manager also oversees members of the infrastructure team, managing both system and network operations.

Physical Requirements and Working Conditions

Work is primarily performed in a home office environment, involving extensive computer use, sitting for prolonged periods, and frequent virtual communication with internal teams and external stakeholders. A reliable internet connection and a quiet, dedicated workspace are essential for effective performance.

Travel to power generation facilities will be required. During these site visits, tasks could involve standing for extended periods, climbing stairs and ladders, and wearing personal protective equipment such as hard hats, safety glasses, and hearing protection. Work may also take place outdoors in varying weather conditions, including extreme heat or cold. Smoking restrictions apply in and around all facilities.

Fitness for Duty

All personnel will participate in the Fitness for Duty Program, which includes a post-offer physical examination, drug screening, and post-employment random drug screening.

Work Schedule

Regular workdays are Monday through Friday during standard day shift hours. Given the remote support nature of this role, some flexibility in schedule may be required, including extended hours, varied shifts, or weekend and holiday work, to respond to operational needs or emergencies at power plant facilities.

Up to 20% to 30% regular travel will be required to support power plant assets and to participate in Manager, Owner, User Group, or other offsite meetings.

Compensation

This position offers an annual base salary ranging from $143,000 to $180,000 and includes eligibility for an annual performance bonus.

Professional Expertise & Qualifications

We are seeking an IT Manager with a strong commitment to excellence in network infrastructure design, support, and maintenance, demonstrated by progressively increasing responsibilities and experience supporting critical industrial or power generation environments.

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering or a related field is required. Relevant industry or military experience may be considered in lieu of formal education on a year-for-year basis.
• Proven experience in a senior network engineer, systems administrator, or IT lead role, demonstrating the skills and leadership necessary to succeed in an IT Manager position.
• Demonstrated advanced proficiency and hands-on experience in routing, switching, VPN technologies (IPSec and SSL), and device configuration.
• Hands-on experience with Cisco routers, Cisco switches, and Citrix load balancers.
• Familiar with stateful firewalls, stateless filtering, and packet inspection.
• Provide reliable on-call support to maintain production system uptime.
• Experienced in coordinating and managing IT projects through successful completion.
• Knowledgeable in LAN/WAN protocols, including Spanning Tree Protocol, VLAN trunking, OSPF, and BGP.
• Implement and enforce IT policies, procedures, and best practices.
• Strong analytical and troubleshooting skills to resolve complex IT issues effectively.
• Excellent problem-solving abilities, demonstrated through a proactive, solution-focused mindset.
• Clear and professional verbal and written communication skills, supporting collaboration across teams and stakeholders.
• Strong customer service orientation, with a collaborative approach and the ability to research and evaluate emerging technologies as needed.
• Must possess a valid, unrestricted U.S. driver’s license and ensure it remains in good standing at all times.

About NAES

NAES Corporation is the leading provider of operations, maintenance, and engineering services for energy facilities. We have established ourselves as a reliable partner for clients in North America and internationally, offering services across power generation, oil and gas, and renewable energy sectors. Additionally, our growing family of companies enables us to address the entire life cycle of power generation and other industrial plants.

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.

Equal Opportunity Employer

This full-time remote position requires regular travel—approximately 20% to 30%—to support a fleet of power plants located in California, Virginia, West Virginia, Pennsylvania, and New Jersey. Preference is given to candidates based in the Southwestern United States. The primary focus of the role is to ensure the reliable and efficient operation of the networking infrastructure connecting these sites.

Opportunity Summary

The IT Manager is responsible for overseeing the management, support, and maintenance of the IT and OT infrastructure for Middle River Power, a client of NAES. This individual possesses a comprehensive understanding of the network environment, including its diverse systems, software, and hardware components. The IT Manager strategically plans and supports major network upgrades and changes, ensuring seamless integration and reliable performance. Additionally, they provide 24/7 support, monitor network performance using tools such as FortiGate and Azure solutions, and lead compliance efforts to maintain adherence to industry standards and regulatory requirements.

Your scope of responsibility as IT Manager includes the following primary functions:

Strategic Planning and Leadership

• Align IT strategy with organizational goals and support digital transformation initiatives.
• Develop and manage the IT budget, ensuring cost-effective procurement and resource allocation.
• Evaluate emerging technologies and recommend solutions to enhance efficiency and competitiveness.
• Lead IT projects from initiation through implementation and post-deployment support.
• Manage relationships with IT vendors, service providers, and consultants.
• Negotiate contracts and service level agreements (SLAs).

Infrastructure Management and Technical Support

• Oversee the company’s IT systems to ensure stability, security, and efficiency across all platforms.
• Manage LANs and WANs connected to a variety of systems, operating platforms, and IT architectures.
• Install and configure IT systems and hardware to ensure seamless communication and connectivity.
• Maintain up-to-date administrative documentation, including network diagrams, topologies, and equipment inventories.
• Monitor IT system performance and promptly identify, diagnose, and resolve technical issues.
• Proactively assess system alerts to detect and mitigate potential disruptions to service quality.
• Troubleshoot complex IT environments to resolve performance-related problems.
• Respond to assigned support cases, perform diagnostics, and ensure timely and thorough resolution.
• Maintain accurate records and logs of all IT incidents, issues, and support activities.
• Perform data entry and generate standard reports required for IT administration.

Compliance, Security, and Cross-Functional Collaboration

• Develop, implement, and enforce IT policies, procedures, and best practices.
• Identify and report suspected security breaches or system vulnerabilities to the appropriate internal teams.
• Drive compliance efforts to meet industry standards and regulatory requirements.
• Collaborate with the Operational Technology (OT) team to integrate IT systems with industrial control systems.
• Ensure secure and seamless communication between IT and OT environments.
• Support initiatives that improve real-time data sharing and operational visibility.
• Contribute to special projects and perform additional tasks as needed to ensure network integrity.

NAES Safe

Safety is a core value at NAES, and as a condition of employment, all employees are expected to remain mentally alert and work safely at all times. Employees must also adhere to all safety warnings and posted signs while on company property. Additionally, they are required to follow all NAES safety rules and procedures. Adherence to these safety responsibilities is one of the key factors in the evaluation of each employee’s performance.

Working Relationships

The IT Manager reports to the Client Service Manager for MRP and works closely with both corporate and plant personnel, as well as management, to support and optimize the infrastructure and related systems used by Middle River Power. This role collaborates with the compliance department to ensure NERC CIP compliance and to provide the necessary documentation of adherence. The IT Manager also oversees members of the infrastructure team, managing both system and network operations.

Physical Requirements and Working Conditions

Work is primarily performed in a home office environment, involving extensive computer use, sitting for prolonged periods, and frequent virtual communication with internal teams and external stakeholders. A reliable internet connection and a quiet, dedicated workspace are essential for effective performance.

Travel to power generation facilities will be required. During these site visits, tasks could involve standing for extended periods, climbing stairs and ladders, and wearing personal protective equipment such as hard hats, safety glasses, and hearing protection. Work may also take place outdoors in varying weather conditions, including extreme heat or cold. Smoking restrictions apply in and around all facilities.

Fitness for Duty

All personnel will participate in the Fitness for Duty Program, which includes a post-offer physical examination, drug screening, and post-employment random drug screening.

Work Schedule

Regular workdays are Monday through Friday during standard day shift hours. Given the remote support nature of this role, some flexibility in schedule may be required, including extended hours, varied shifts, or weekend and holiday work, to respond to operational needs or emergencies at power plant facilities.

Up to 20% to 30% regular travel will be required to support power plant assets and to participate in Manager, Owner, User Group, or other offsite meetings.

Compensation

This position offers an annual base salary ranging from $143,000 to $180,000 and includes eligibility for an annual performance bonus.

Professional Expertise & Qualifications

We are seeking an IT Manager with a strong commitment to excellence in network infrastructure design, support, and maintenance, demonstrated by progressively increasing responsibilities and experience supporting critical industrial or power generation environments.

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering or a related field is required. Relevant industry or military experience may be considered in lieu of formal education on a year-for-year basis.
• Proven experience in a senior network engineer, systems administrator, or IT lead role, demonstrating the skills and leadership necessary to succeed in an IT Manager position.
• Demonstrated advanced proficiency and hands-on experience in routing, switching, VPN technologies (IPSec and SSL), and device configuration.
• Hands-on experience with Cisco routers, Cisco switches, and Citrix load balancers.
• Familiar with stateful firewalls, stateless filtering, and packet inspection.
• Provide reliable on-call support to maintain production system uptime.
• Experienced in coordinating and managing IT projects through successful completion.
• Knowledgeable in LAN/WAN protocols, including Spanning Tree Protocol, VLAN trunking, OSPF, and BGP.
• Implement and enforce IT policies, procedures, and best practices.
• Strong analytical and troubleshooting skills to resolve complex IT issues effectively.
• Excellent problem-solving abilities, demonstrated through a proactive, solution-focused mindset.
• Clear and professional verbal and written communication skills, supporting collaboration across teams and stakeholders.
• Strong customer service orientation, with a collaborative approach and the ability to research and evaluate emerging technologies as needed.
• Must possess a valid, unrestricted U.S. driver’s license and ensure it remains in good standing at all times.

About NAES

NAES Corporation is the leading provider of operations, maintenance, and engineering services for energy facilities. We have established ourselves as a reliable partner for clients in North America and internationally, offering services across power generation, oil and gas, and renewable energy sectors. Additionally, our growing family of companies enables us to address the entire life cycle of power generation and other industrial plants.

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Project Management, and Other

• Industries

  Utilities, Oil and Gas, and IT Services and IT Consulting

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