IT Manager | Regent Bank Amphitheatre

ASM Global; Broken Arrow (OK); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global, based at Regent Bank Amphitheater in Broken Arrow, OK, seeks an IT Manager to support all staff with IT applications and systems. This role will coordinate with Legends Global IT to resolve corporate app issues and drive training on Microsoft Office and productivity tools.

Ideal candidates bring a BA in Computer Sciences and at least two years of IT support experience, with strong communication, organizational, and multitasking skills to improve efficiency and service delivery.

Qualifications

• BA degree in Computer Sciences is required.
• At least 2 years of IT support experience is required.
• Strong knowledge of business office applications and systems is preferred.

Responsibilities

• Support IT application needs for all staff.
• Develop protocols for staff technology usage.
• Liaise with IT Department regarding network support issues.
• Liaise with Legends Global IT Department regarding corporate applications and systems issues.
• Prepare reports for business analysis purposes.
• Assist in developing marketing and business presentation technology projects.
• Provide training and support for Microsoft Office usage by staff.
• Identify and implement other software applications to improve productivity and efficiency.
• Identify and implement hardware opportunities to enhance productivity and efficiency.
• Troubleshoot application and network problems.
• All other duties as assigned

Skills

Office apps proficiency

Communication skills

Detail oriented

Organizational skills

Interpersonal skills

Translate non-technical needs

Multitasking

Network troubleshooting

Windows XP support

Novell / Windows NT knowledge

Education

BA degree in Computer Sciences

At least 2 years IT support experience

Tools

Crystal Reports

Job description

THE ROLE:IT MANAGER

LOCATION: REGENT BANK AMPITHEATHRE - BROKEN ARROW, OK

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Essential Duties and Responsibilities

• Support IT application needs for all staff.

• Development of protocols for staff technology usage.

• Function as a liaison with IT Department regarding network support issues.

• Function as a liaison with Legends Global IT Department regarding corporate applications and systems issues.

• Report creation and writing for business analysis purposes.

• Assistance in development of marketing and business presentation technology-related projects.

• Training and support for Microsoft Office usage by staff.

• Identification and implementation of other software applications to enhance productivity and efficiency.

• Identification and implementation of hardware opportunities to enhance productivity and efficiency.

• Troubleshooting of application and network problems.

• All other duties as assigned

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• BA degree in Computer Sciences required.

• At least 2 years of IT support experience.

Skills and Abilities

• Strong knowledge of business office applications and systems.

• Knowledge of report writing applications, including Crystal Reports, etc.

• Must have communication skills and keen attention to detail.

• Ability to translate non-technical needs communication into technical development capabilities.

• Excellent organizational, planning, communication and inter-personal skills.

• Ability to undertake and complete multiple tasks.

• Knowledge of wireless technology applications and interface availability.

• Working knowledge of Palm OS, Windows CE, and Blackberry capabilities and support.

• Proficiency in Windows XP support.

• Proficiency in Novell network and Windows NT support.

• Extreme proficiency in all Microsoft Office applications.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Regent Bank Amphitheater Broken Arrow, OK

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.