IT Manager New Pittsburgh, PA

Hellbender; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401k with 5% match

Health, dental and vision insurance

Holidays and company shutdowns

PTO 15 hours/month

Equity Incentive Plan stock

Job summary

Hellbender Inc. is seeking an IT Manager to lead day-to-day operations, security, and strategic direction of the company’s technology infrastructure. You will manage a two-person team, own incident reporting, and ensure capacity keeps pace with growth.

The role emphasizes compliance, vendor relationships, and hands-on leadership for Windows, MacOS, Linux, and server hypervisors in a Pittsburgh area environment.

Qualifications

• Bachelor's degree in Information Technology or Computer Science or equivalent
• 5+ years of progressive IT experience including 1–2 years in a supervisory role
• Experience managing network infrastructure and cloud platforms (AWS/Azure/Google Cloud)
• Strong IT security knowledge incl. access controls, endpoint protection, incident response
• Vendor management experience with MSPs and software licensing
• Excellent communication skills for non-technical stakeholders
• Certifications such as CompTIA Network+/Security+, Microsoft Azure Administrator, or ITIL Foundation
• Experience supporting 50–150 employees through growth
• Familiarity with SOC 2 or similar frameworks and client security reviews
• Experience with scripting/automation (PowerShell, Python) for systems administration
• US DOD ITAR work preferred
• Proficiency with Microsoft Office products
• 401k with 5% employer contribution and comprehensive health benefits
• Holidays, PTO, and annual shutdown periods for Independence Day and year-end
• Equity Incentive Plan stock participation

Responsibilities

• Supervise a two-person IT team and manage workload and performance
• Set IT department structure, service standards, and ticketing workflows
• Develop and own IT disaster recovery and business continuity strategy
• Lead security and compliance due diligence with Legal, Finance, and Sales
• Oversee network, cloud platforms, and endpoint management
• Hire, develop, and manage technical staff
• Gain experience with SOC 2 or similar compliance processes
• Support mixed deployment environments (Windows, MacOS, Linux, server hypervisors)

Skills

IT management

Team leadership

Network infrastructure

Cloud platforms

IT security

Vendor management

Communication

Automation scripting

SOC 2 compliance

PowerShell/Python

Education

Bachelors in IT/CS

Tools

MS Office

Job description

Hellbender Inc. is a Pennsylvania Benefit Corporation who partners with innovators to mature their Artificial Intelligence enabled computing sensors and produce their solutions onshore at prototype to high volumes.

Hellbender is intentionally forming an inclusive work environment and is committed to uplifting the historically marginalized identities including veterans, women, transgender people and underrepresented races in our community and industry.

Must be a U.S. Person

Job Summary:

AnIT Manageris the day-to-day operation, security, and strategic direction of the company's technology infrastructure, systems, and end-user support functions. This role leads a small IT team of two direct reports and serves as the primary point of accountability for network infrastructure, hardware and software lifecycle management, data security, and technology vendor relationships. The IT Manager partners closely with leadership across departments to ensure technology capacity keeps pace with business growth, while maintaining a hands-on, roll-up-your-sleeves approach appropriate to an organization of this size.

Duties and Responsibilities:

• Directly supervise, mentor, and develop a team of two IT staff, including workload assignment, performance management, and professional development planning.
• Establish IT department structure, service standards, and maintaining ticketing/help desk workflows appropriate to a growing organization, with an eye toward when additional headcount is warranted.
• Develop / own the IT business continuity and disaster recovery strategy, including backup architecture, recovery testing cadence, and executive-level incident reporting.
• Lead the company's response to compliance and security due diligence (e.g., SOC 2, customer security questionnaires, cyber insurance applications), coordinating with Legal, Finance, and Sales as needed.
• Strong knowledge of network infrastructure, cloud platforms, and enterprise security frameworks, with the judgment to know when to go deep personally versus delegate.
• Track record of hiring, developing, and managing technical staff.
• Direct experience with SOC 2 or similar compliance frameworks and customer security due diligence processes.
• Experience with mixed deploymentenvironmentincluding Windows, MacOS, Linux andserver basedhypervisors.

Qualifications, Skills, and Attributes:

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent combination of education and relevant work experience
• 5+ years of progressive IT experience, including at least 1–2 years in a supervisory orteam lead capacity
• Demonstrated experience managing network infrastructure, cloud platforms (e.g., AWS, Azure, or Google Cloud), and endpoint management tools
• Strong working knowledge of IT security fundamentals, including access controls, endpoint protection, and incident response
• Experience managing outside vendors, managed service providers, and software licensing agreements
• Excellent communication skills, with the ability to translate technical issues for non-technical stakeholders
• Relevant certifications such as CompTIA Network+/Security+, Microsoft Certified: Azure Administrator,or ITIL Foundation
• Experience supporting a company of similar size (50–150 employees) througha period of growth
• Familiarity with SOC 2 or similar compliance frameworks and client security review processes
• Experience with scripting or automation tools (e.g., PowerShell, Python) for systems administration
• Ability to work on US DOD ITAR controlled projects preferred
• Must be proficient with Microsoft office products
• Automatic5%employer contributionto 401k by Hellbender
• Base level health, dental and visioninsurance, 100% by Hellbender for employees and their families
• Ten holidays, plus company-wide weekshutdownsat the Independence Day week and Christmas/New Year’s week.
• Accrue 15 hours ofPTO per month
• Hellbender Inc. Stock through our Equity Incentive Plan

Work Location: Pittsburgh, PAwith some travel between two local locations

Opportunity for advancement:

Hellbender is a growing business and follows a policy that prioritizes internal promotions. As new positions arecreatednew opportunities for advancement will be created as well.