IT Manager | Mesa Complex

ASM Global LLC.; Legends (SC); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life and Disability Insurance

Paid Vacation

Job summary

The IT Manager is based on site at Mesa Convention Center in Mesa, AZ, and leads the technology infrastructure supporting daily operations and event execution. You will oversee IT systems, network support, software applications, reporting, and end-user training for venue staff, coordinating with Legends Global IT teams.

This role requires proactive, service-oriented technicians who translate business needs into technical solutions, improve efficiency, and enable superior event experiences.

Qualifications

• BA degree in Computer Sciences required.
• At least 2 years of IT support experience.
• Strong knowledge of business office applications and systems.
• Knowledge of report writing applications, including Crystal Reports.
• Must have communication skills and keen attention to detail.
• Ability to translate non-technical needs into technical development capabilities.
• Excellent organizational, planning, communication and interpersonal skills.
• Ability to undertake and complete multiple tasks.
• Knowledge of wireless technology applications and interface availability.
• Working knowledge of Palm OS, Windows CE, and Blackberry capabilities and support.
• Proficiency in Windows XP support.
• Proficiency in Novell network and Windows NT support.
• Extreme proficiency in all Microsoft Office applications.

Responsibilities

• Support IT application needs for all staff.
• Develop protocols for staff technology usage.
• Liaise with IT Department regarding network issues.
• Collaborate with Legends Global IT on corporate applications.
• Create and write reports for business analysis.
• Assist in marketing and presentation technology projects.
• Provide training and support for Microsoft Office usage.
• Identify and implement software to boost productivity.
• Identify and implement hardware opportunities to boost productivity.
• Troubleshoot application and network problems.
• All other duties as assigned.

Skills

Communication skills

Detail orientation

Organizational skills

Time management

Education

BA degree in Computer Sciences

Tools

Crystal Reports

Microsoft Office

Windows XP

Novell

Palm OS

Windows CE

Blackberry capabilities

Job description

THE ROLE: IT Manager LOCATION: Mesa Convention Center | Mesa, AZ

ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world‑class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

About the Project/Venue

Located in downtown Mesa, Arizona, Mesa Convention Center is the largest event venue in the East Valley. The venue features nearly 40,000 square feet of flexible meeting and exhibit space, 26 breakout rooms, 40,000 square feet of outdoor function space, and an outdoor amphitheater with capacity for up to 5,000 guests. From conferences and trade shows to community gatherings, festivals, and live entertainment, Mesa Convention Center provides a versatile setting for memorable events and experiences.

About the Role

The IT Manager is responsible for leading and supporting the technology infrastructure that powers daily operations and event execution at Mesa Convention Center. This role serves as the primary technology resource for venue staff, overseeing IT systems, network support, software applications, reporting, and end‑user training. Working closely with both local and corporate IT teams, the IT Manager drives technology solutions that enhance productivity, improve operational efficiency, and support the delivery of exceptional event experiences. This is an excellent opportunity for a proactive, service-oriented technology professional who enjoys solving complex problems and enabling organizational success through innovation and collaboration.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Support IT application needs for all staff.
• Development of protocols for staff technology usage.
• Function as a liaison with IT Department regarding network support issues.
• Function as a liaison with Legends Global IT Department regarding corporate applications and systems issues.
• Report creation and writing for business analysis purposes.
• Assistance in development of marketing and business presentation technology‑related projects.
• Training and support for Microsoft Office usage by staff.
• Identification and implementation of other software applications to enhance productivity and efficiency.
• Identification and implementation of hardware opportunities to enhance productivity and efficiency.
• Troubleshooting of application and network problems.
• All other duties as assigned.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

• Education and/or Experience BA degree in Computer Sciences required.
• At least 2 years of IT support experience.
• Strong knowledge of business office applications and systems.
• Knowledge of report writing applications, including Crystal Reports, etc.
• Must have communication skills and keen attention to detail.
• Ability to translate non-technical needs communication into technical development capabilities.
• Excellent organizational, planning, communication and inter‑personal skills.
• Ability to undertake and complete multiple tasks.
• Knowledge of wireless technology applications and interface availability.
• Working knowledge of Palm OS, Windows CE, and Blackberry capabilities and support.
• Proficiency in Windows XP support.
• Proficiency in Novell network and Windows NT support.
• Extreme proficiency in all Microsoft Office applications.

WORK ENVIRONMENT & TRAVEL

This role is based on site in Mesa, AZ. You may be required to work a non‑traditional schedule including nights, weekends, and holidays. At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world‑leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

Legends Global offers a competitive salary commensurate with experience, skills, and qualifications and a generous total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.