IT Manager (Guidewire)

Venteon; Hartford (CT); On-site; USD 100,000 - 130,000; Full time

Job summary

Venteon is seeking an IT Manager in Hartford, Connecticut, to lead the technology strategy and delivery of claims systems within a cloud-based environment. The role involves managing Guidewire ClaimsCenter and partnering with business stakeholders to enhance system operational efficiency.

The ideal candidate will have experience in application development leadership, strong understanding of insurance claims processes, and familiarity with cloud platforms like AWS or Azure. This position combines hands-on technical leadership with team management responsibilities.

Qualifications

• Experience with Guidewire ClaimsCenter configuration and support in cloud environments.
• 5+ years of experience in IT focusing on enterprise applications.
• Experience leading IT teams and managing application development.

Responsibilities

• Lead design and support of Guidewire ClaimsCenter.
• Partner with business leadership for technology solutions.
• Manage application development activities across teams.
• Oversee system performance and production support.
• Drive best practices in development and testing.
• Lead project planning and execution efforts.
• Ensure documentation and security compliance.
• Coach and manage technical team members.
• Support continuous improvement initiatives.

Skills

Guidewire ClaimsCenter

Insurance claims processes

Application development leadership

System integrations and APIs

Cloud platforms (AWS or Azure)

DevOps practices (CI/CD)

Strong communication skills

Education

Bachelor’s degree or equivalent experience

Job description

Must be authorized to work in the United States; no sponsorship available

We are seeking an experienced IT Manager to lead the technology strategy, delivery, and ongoing support of claims systems within a modern, cloud-based environment. This role will serve as the primary owner of Guidewire ClaimsCenter, partnering closely with business stakeholders to drive system enhancements, stability, and overall operational efficiency.

This position combines hands‑on technical leadership with team management responsibilities, overseeing application development, quality assurance, and project delivery while ensuring scalable, secure, and high‑performing solutions.

Key Responsibilities

• Lead the design, configuration, and ongoing support of Guidewire ClaimsCenter, including enhancements, integrations, and upgrades
• Partner with Claims and business leadership to translate business needs into scalable technology solutions
• Manage and prioritize application development and support activities across internal teams and external vendors
• Oversee system performance, availability, and production support to ensure a stable user experience
• Drive best practices across development, testing, release management, and change control
• Lead project delivery efforts, including planning, resource management, and execution of key initiatives
• Ensure proper documentation, system governance, and adherence to audit and security requirements
• Provide leadership, coaching, and performance management for technical team members
• Support continuous improvement initiatives focused on efficiency, automation, and user experience

Qualifications

• Experience working with Guidewire ClaimsCenter, including configuration and support in a cloud-based environment
• Strong understanding of insurance claims processes and systems
• Proven experience leading application development or IT teams, including vendors and cross‑functional resources
• Experience with system integrations, APIs, and modern application architectures
• Exposure to cloud platforms (AWS or Azure) and DevOps practices (CI/CD, release management)
• Strong communication skills with the ability to partner effectively with both technical and business stakeholders

Education & Experience

• Bachelor’s degree or equivalent experience
• Typically 5+ years of experience in IT, with a focus on enterprise applications and team leadership