IT Manager AS9360

Oklahoma State University; Stillwater (OK); On-site; USD 75,000 - 105,000; Full time

Job summary

Oklahoma State University (OSU) Stillwater campus is seeking a seasoned IT leader to manage OSU Athletics information systems. You will hire, train, supervise staff and oversee system installs, maintenance and upgrades to support events and daily operations.

The role requires directing budget, inventory, and service delivery across AD, SQL Server, and Windows environments, while ensuring excellent customer service and collaboration with management and users.

Qualifications

• High School/GED required; degree conferred by start date.
• Minimum 6 years of related experience in system administration and supervision.

Responsibilities

• Hire, train, supervise and evaluate athletics IT staff.
• Promote teamwork and customer service within the athletics IT department.
• Coordinate install, maintenance and upgrades of computing systems/applications.
• Manage computer systems inventory with defined procedures.
• Oversee Active Directory, SQL Server, MS System Management, File/Print and Windows Update services.
• Evaluate and recommend hardware and software solutions.
• Manage IT budget to optimize resources.
• Provide problem solving and troubleshooting for managed systems.
• Offer IT support for OSU Athletics events, including occasional evenings/weekends.

Skills

IT staff management

System administration

Budget management

Team coordination

Customer service focus

Emergency troubleshooting

Education

High School / GED

Bachelor’s MIS / CS / Business or related

Tools

Active Directory

SQL Server

MS System Management

File/Print services

Windows Update services

Job description

Campus

OSU-Stillwater

Contact Name & Email

Jason Lewis, [e-mail]

Work Schedule

Monday through Friday, 8:00am-5:00pm with evenings and weekends for events

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

Commensurate with education and experience

About This Position

Manage OSU Athletics information systems by providing the following:

• Hire, train, supervise and evaluate athletics IT staff
• Promote a teamwork approach and customer service focus within the athletics IT department
• Coordinate the install, maintenance, and upgrading of computing systems/applications
• Manage computer systems inventory by creating, implementing, and maintaining inventory control procedures
• Active Directory Exchange, SQL Server, MS System Management, File/Print services and Windows Update services
• Evaluate & recommend hardware and software solutions
• Manage the computing budget by monitoring and controlling resources
• Perform problem solving and troubleshooting for managed systems
• Perform emergency and non-emergency diagnosis of unexpected system failure, performance degradation, and user reported incidents
• Oversee support to system users & management staff, as required, for problem investigation and resolution, requirement definition, implementation, training, documentation, system evolution, system improvement, conversion, and other tasks as needed to provide a productive and efficient information systems environment
• Manage the installation and monitoring of systems; this may include, but is not limited to log reviews, software installation, daily, weekly and monthly checklists based on pre-defined criteria
• Provide and manage IT support for OSU Athletics events (occasional night and weekend hours will be required)

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)
• 6 years of related experience in providing system administration, system/application support, budget management and supervising.

Preferred Qualifications

Post-secondary education may substitute for years of required experience.

• Bachelor's MIS, Computer Science, Business or related field
• 10 years related experience

Certifications, Registrations, And/or Licenses

Microsoft Certified Solution Expert/PCI Professional