IT Manager

Swooped; United States; Remote; USD 115,000 - 132,000; Full time

Job summary

An innovative start-up in the electronic prescribing software market is seeking an IT Manager to lead their infrastructure development. This role offers a unique opportunity to shape the technology landscape in a fully remote, high-growth environment. You'll balance strategic planning with hands-on execution, ensuring operational excellence and cybersecurity compliance. Join a dynamic team that values work-life balance and offers generous leave policies, medical benefits, and a flexible schedule. If you're ready to make a significant impact in the healthcare technology space, this role is for you!

Benefits

Flexible work schedule

Annual company offsite

Generous leave package

Medical, dental, and vision insurance

One-time workspace reimbursement

Qualifications

• 5+ years of IT leadership experience in fast-paced environments.
• Proven success in cloud-centric operations and scalable IT solutions.

Responsibilities

• Develop and implement comprehensive IT strategies aligned with business goals.
• Manage technology budget and vendor relationships.

Skills

Cloud computing

Cybersecurity frameworks

IT service management

Strategic planning

Change management

Problem-solving

Interpersonal skills

Education

Bachelor's degree in Computer Science

IT certifications (ITIL, CPAM, PMP)

Job description

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A PE-backed start-up is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary is an industry leading insurance verification solution. The company is on a hyper-growth curve at the intersection of the software and healthcare industries. They need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. The company has an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error.

About The Role:

As the IT Manager, you’ll lead the charge in building and scaling the infrastructure that powers the fully remote, high-growth organization. This role is both strategic and hands on – balancing long term IT planning with day-to-day support across systems, cybersecurity, and vendor management. You’ll work cross-functionally to drive operational excellence, safeguard data and systems, and ensure seamless technology experience for all global team members (currently have employees based in US and India).

What You'll Do:

• Develop and implement comprehensive IT strategies aligned with business objectives
• Manage technology budget, resource allocation, and strategic technology investments
• Drive digital transformation and technology innovation initiatives
• Ensure compliance with cybersecurity standards and regulatory requirements
• Manage vendor relationships and technology partnerships
• Setting & Monitoring Service Level Agreements (SLAs)
• Daily maintenance, monitoring and troubleshooting for the fully remote organization (including onboarding and offboarding)
• Own and maintain essential IT infrastructure, including operating systems, applications, email systems, laptops, desktops, software and hardware
• Handle business-critical IT tasks and system administration
• Research and evaluate emerging technologies

What You'll Bring:

• Bachelor’s degree in computer science, Information Technology, or related field
• At least five years of progressive IT leadership experience with a track record of scaling infrastructure in fast-paced, high growth environments.
• Advanced technical knowledge of:
• Cloud computing platforms
• Cybersecurity frameworks
• IT service management
• Proven success operating in a cloud-centric environment with experience implementing and testing scalable IT solutions
• Strategic planning ability paired with strong execution, budget management, and vendor negotiation skills
• Skilled in change management, problem-solving, applying creative and analytical thinking to real-world challenges
• Strong communication and interpersonal skills with experience supporting cross-functional teams and translating technical issues for non-technical stakeholders
• Experience mentoring IT team members and building service-oriented teams
• Certifications such as ITIL, CPAM, PMP, or cloud-based credentials are a plus but not required

You'll Enjoy This Role If:

This role is ideal for someone who enjoys hands-on execution and efficiently guiding teams through the day-to-day operations, thriving in a coach-player role.

Remote work environment with a flexible work schedule to encourage work-life balance

Annual company offsite

Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

One-time workspace reimbursement to help you optimize your remote workspace

Compensation

$115K – $132K

The hiring company welcomes applicants from all U.S. time zones, though they have a preference for those based in Central or Mountain time zones.

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Management

• Industries

  Computer and Network Security and Technology, Information and Media

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