IT Manager

Vaco; New Albany (IN); On-site; USD 90,000 - 140,000; Full time

Job summary

Vaco is seeking a Manager of Information Technology to oversee IT operations in a manufacturing setting, ensuring production uptime and system reliability. You will lead plant IT staff, support capital projects, and collaborate with leadership on technology and automation initiatives.

The role reports to the Director of Information Technology and requires a strong background in manufacturing IT, SCADA, and infrastructure management, with a focus on delivering enterprise IT support and continuous

Qualifications

• Bachelor’s degree in computer science, computer engineering, information technology, or a related field.
• 7+ years of progressive IT experience.
• 5+ years of supervisory or team leadership experience.

Responsibilities

• Lead IT operations in a multi-shift manufacturing environment, prioritizing production uptime, reliability, and timely issue resolution.
• Supervise, develop, and manage plant IT staff, including daily operations, performance, and accountability.
• Coordinate IT resources and establish performance measures for system availability, service delivery, and incident response.
• Partner with plant leadership, operations, maintenance, engineering, and vendors to support manufacturing technology, automation, and process improvements.
• Oversee IT infrastructure, plant floor technology, manufacturing systems, and production-critical integrations, while providing enterprise IT support as needed.
• Support IT budgets, capital projects, vendor management, and technology planning.
• Manage critical outages, cybersecurity practices, system performance, backups, disaster recovery, and incident response.
• Provide user training and maintain documentation for IT operations, manufacturing systems, and support procedures.
• Stay current on manufacturing technology, automation, infrastructure, and cybersecurity trends.
• Provide additional support for helpdesk operations, servers, Active Directory, and local or remote users as needed.

Skills

SCADA systems

IT infrastructure

manufacturing integrations

leadership

project management

remote management tools

Microsoft 365 administration

communication

Education

Bachelor’s degree in computer science / computer engineering / information technology

Tools

Active Directory

Microsoft 365

Job description

The Manager of Information Technology oversees IT operations in a manufacturing environment, ensuring production uptime, system reliability, infrastructure performance, and effective team leadership. This role manages plant IT staff, supports capital projects and manufacturing systems, and partners with plant leadership on technology and automation initiatives. Reports to the Director of Information Technology.

Purpose/Duties/Responsibilities

• Lead IT operations in a multi-shift manufacturing environment, prioritizing production uptime, reliability, and timely issue resolution.
• Supervise, develop, and manage plant IT staff, including daily operations, performance, and accountability.
• Coordinate IT resources and establish performance measures for system availability, service delivery, and incident response.
• Partner with plant leadership, operations, maintenance, engineering, and vendors to support manufacturing technology, automation, and process improvements.
• Oversee IT infrastructure, plant floor technology, manufacturing systems, and production-critical integrations, while providing enterprise IT support as needed.
• Support IT budgets, capital projects, vendor management, and technology planning.
• Manage critical outages, cybersecurity practices, system performance, backups, disaster recovery, and incident response.
• Provide user training and maintain documentation for IT operations, manufacturing systems, and support procedures.
• Stay current on manufacturing technology, automation, infrastructure, and cybersecurity trends.
• Provide additional support for helpdesk operations, servers, Active Directory, and local or remote users as needed.

Required Skills

• Strong communication, customer service, and interpersonal skills.
• Hands‑on experience with SCADA systems, IT infrastructure, and manufacturing integrations.
• Experience supporting IT in manufacturing or industrial environments.
• Demonstrated leadership, team development, and ability to manage competing priorities.
• Strong project management, organizational, troubleshooting, and problem‑solving skills.
• Experience with remote management tools, Microsoft 365 administration, and technology projects.
• Proficiency in Microsoft Office or similar applications.

Preferred Qualifications

• Experience with Mobile Device Management (MDM) for Windows, macOS, and Android.
• Certifications such as Microsoft, CompTIA, Fortinet

Required Education/Experience

• Bachelor’s degree in computer science, computer engineering, information technology, or a related field.
• 7+ years of progressive IT experience.
• 5+ years of supervisory or team leadership experience.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.