IT Manager

Graceworks Lutheran Services; Knoxville (TN); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Major Medical Plan

401(k) Retirement Plan

Employee Stock Ownership Program (ESOP

Holidays

Job summary

Professional Project Services Inc. in the Knoxville/Oak Ridge area seeks an IT Manager to lead security, governance, and daily operations of our IT environment supporting U.S. Government contracting.

You will coordinate with MSPs, cybersecurity partners, vendors, and leadership to sustain compliance and secure cloud services. The role requires strategic leadership with hands-on technical ability, plus experience with cloud platforms, audits, and budget management. Direct Hire; U.S.

Qualifications

• Bachelor's degree in a technical field is required.
• 10+ years of progressive IT experience with leadership responsibilities.
• Proven background in IT management, oversight, and governance.

Responsibilities

• Lead IT security, governance, and daily operations across the IT environment.
• Coordinate with MSPs, cybersecurity partners, software vendors, and leadership.
• Maintain CMMC Level 2 and align with NIST SP 800-171 requirements.
• Manage budgets, projects, policies, audits, and cloud services.
• Oversee cloud environments (Microsoft 365 GCC High, Azure Government) and identity access controls.

Skills

IT management

Cybersecurity governance

Cloud architecture

NIST SP 800-171

CMMC Level 2

Leadership

Vendor management

Budgeting

Education

Bachelor of Science in Information Technology / Computer Science / Cybersecurity

Tools

Microsoft 365 GCC High

Azure Government

Entra ID / Microsoft Intune

SSP/POA&M tooling

Job description

Professional Project Services Inc. has upcoming opportunity for IT Manager (Direct Hire) position at our office in Oak Ridge, TN.

Professional Project Services, Inc. (Pro2Serve®) is a nationally-recognized technical and engineering services firm dedicated to providing critical infrastructure engineering services in support of our Nation’s security. Using a disciplined systems engineering approach that is supported by an innovative software toolset, Pro2Serve provides solutions to improve the effectiveness and efficiency of our government and private clients. We support the defense, energy, and science markets through responsive, cost-effective execution of critical security, facilities and infrastructure, nuclear defense and nonproliferation, and environmental projects.

Job Description

The IT Manager is responsible for the leadership, security, governance, and daily operation of the company's information technology environment. This position leads the internal IT function while coordinating closely with managed service providers, cybersecurity partners, software vendors, and company leadership.

The IT Manager is responsible for maintaining a secure, reliable, and compliant technology environment supporting corporate operations and U.S. Government contracting requirements. The role has significant responsibility for cybersecurity and compliance, including maintaining the organization's CMMC Level 2 certification and alignment with NIST SP 800-171 requirements.

This position requires both strategic leadership and hands‑on technical knowledge. The successful candidate must be comfortable managing IT personnel, vendors, cybersecurity programs, cloud services, budgets, projects, policies, audits, and day‑to‑day operational issues.

Key Responsibilities

CMMC Level 2 & Security Compliance Management

• Maintain, enforce, and audit the 110 cybersecurity controls required by CMMC Level 2 / NIST SP 800-171.
• Manage our System Security Plan (SSP) and continuously update the Plan of Action and Milestones (POA&M).
• Lead the organization through self‑assessments and independent Certified Third‑Party Assessment Organization (C3PAO) validation audits.
• Ensure all compliance documentation, assessment artifacts, and annual affirmations are properly recorded in the Supplier Performance Risk System (SPRS).
• Manage incident response planning, disaster recovery configurations, and employee security training tailored to CMMC standards.
• Oversee and optimize our cloud environment, including Microsoft 365 GCC High and Azure Government.
• Manage cloud identity, access control, and endpoint security using Microsoft Entra ID (formerly Azure AD) and Microsoft Intune.
• Ensure proper implementation of strict data retention, conditional access, and Multi‑Factor Authentication (MFA) across all Microsoft services.
• Monitor cloud performance, system alerts, and security logs to protect against potential vulnerabilities.

IT Operations & Leadership

• Provide hands‑on management and leadership for all internal IT support functions, desktop management, and licensing.
• Manage vendor relationships, software procurement, and budget lifecycle for cloud subscriptions.
• Act as the internal authority for all hardware assets and ensure all remote endpoints strictly follow compliance baselines

Job Requirements

Education & Experience

• Education: A Bachelor of Science (B.S.) Degree in Information Technology, Computer Science, Cybersecurity, or a highly related technical field is strictly required.
• Experience: Minimum of 10+ years of progressive experience working within Information Technology roles.
• Leadership: Proven background in an IT management, supervisor, or leadership capacity.

Technical Requirements

• CMMC Mastery: Direct experience implementing and maintaining NIST SP 800‑171 / CMMC Level 2 controls within a defense contractor framework.
• Cloud Architecture: Expert‑level knowledge of Microsoft 365 and Azure cloud infrastructure.
• Zero On‑Premises Philosophy: Comprehensive experience managing modern, cloud‑only systems with no physical server dependencies (no on‑prem active directory, local storage, or physical datacenters).

Additional Requirements

• Strong technical communication skills to bridge complex compliance parameters with daily business operations.
• U.S. Citizenship is REQUIRED due to the necessity of handling ITAR and CUI data within Azure Government / GCC High environments.

Preferred Certifications:

• Certified CMMC Professional (CCP) or Certified CMMC Assessor (CCA)
• Microsoft Certified: Azure Solutions Architect Expert / Enterprise Administrator Expert
• CISSP (Certified Information Systems Security Professional)

Duration:

Direct Hire

This position may require the ability to obtain a government clearance. This position may require reviews and test for absence of any illegal drugs along with a background investigation by the Federal government in order to obtain an access authorization prior to employment, and may require subsequent reinvestigations may be required.

EEO Employer:

Affirmative Action Employer—M/F/Vet/Disab/LGBT

Pro2Serve’s benefits package was carefully designed to meet the needs of our employees and their families.

These benefits include:

• Major Medical Plan with Prescription Card, Dental Plan, Vision, and Disability Insurance
• Retirement Plan 401(k)
• Employee Stock Ownership Program (ESOP)
• Comprehensive Leave
• Holidays

Pay Rate:

Please submit salary or hourly rate requirements along with resume or in a cover letter.

Job location:

Knoxville, TN area